Sixty percent of patients start their search for physicians online
March 23, 2017 – LYNDHURST, NJ – Vitals, the company that makes choosing a physician easier, today announced the winners of its 9th annual Vitals Patients’ Choice award.
Ratings and reviews have been steadily growing in popularity and importance as consumers begin their search for a physician online. A survey from Vitals reveals 60 percent of consumers go online to find or research a physician or medical facility. With over 8 million ratings and reviews, Vitals has the largest collection of crowd-sourced data on doctors than any other online site.
While other quality metrics are important to consider, patient reviews and ratings help identify doctors committed to providing skilled and compassionate care. Those are qualities that can’t be overlooked: A strong doctor-patient relationship leads to better compliance with care regimes which impacts patient health.
Yet, many people are not satisfied with their current physician. In a site survey, one-third of patients rated their doctor as either “ok” or “poor” – the two lowest rankings in a five-point scale. Another third of patients said their doctor doesn’t listen attentively during their appointments.
“Overall, we know people are looking for doctors that listen to them and give them a say in decisions about their own health,” said Mitch Rothschild, Founder and Executive Chairman of Vitals. “Thanks to the millions of people in the Vitals community, it’s easier to recognize the doctors who are doing good by doing well by their patients.”
Vitals Patients’ Choice winners are chosen based on the number and overall rating a doctor receives from patients for the calendar year. The algorithm also takes into account other quality metrics that the provider must meet. All told, only 7 percent of doctors were eligible for a Vitals Patients’ Choice award this award season.
Vitals empowers everyone to shop for their health care like an expert. We bring together cost and quality transparency along with innovative consumer engagement programs to help people select high-quality, lower-cost care. Vitals leads the market with incentive and engagement programs that pay people to shop. Our solutions achieve measurable and sustainable savings for consumers, employers and health plans. Vitals helps more than 120 million people each year access better, more affordable care.