Dr. Christine Nguyen DDS Patient Reviews

  • General Dentistry Chantilly, VA

Overall Rating

  • 3 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.7)

1 Patient Reviews

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  • Easy Appointments
  • Comfortable Office
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  • Advanced Technology
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Showing 1 - 1 review

3.0 of 5
February 13th, 2015
Easy Appointment
Comfortable Office
Advanced Technology
Caring Manner
I went for an initial consultation. The front office person over the phone, said they took my insurance, gave me the range of cost for a crown when I asked what that was , a consultation was something like $25. It was all a good lure. The dentist was pleasant and seemingly knowledgeable. At the end of consult, the front desk person tells me a totally jacked up price for a crown and that is due she says to the "new fact" that they do NOT take my insurance. I had come from a few bad new dental experiences around central FL, so I was very disappointed and baffled at this apparent "bait & switch" . Honesty, kindness & integrity" is just as important in the front office staff as of course the dentist. The feeling I got from that person, was indifference and unethical. There was a very nice dental hygenist who seemed genuine and memorably caring, but unfortunately that was not the consistent service provided at all. Weirdly , they keep texting me solicitations/reminders to. That's a first and quite annoying !!!
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