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Posted on July 18th, 2016
Was told he took Medicaid a week prior to the visit. I had to drive 2 1/2 hours for this visit for my daughter that has a class 3 underbite. I went to register her for her appointment and they told me to go back out because people like me didn't realize that with Medicaid that orthodontic services are not covered. And I was called 4 times to confirm my appointment and was never told that they do not accept Medicaid!. They turned me away from the facilities and the office manager was rude and inappropriate. I will never ever ever recommend this dentist or his facilities to anyone!
Dr. John Cai is similar to the following 3 Dentists near Plano, TX.
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