Dr. Abigail Barrera MD Patient Reviews

  • Family Medicine San Antonio, TX

Overall Rating

3.4
  • 15 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    13%
  • Neutral
    13%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    20%
  • Wait Time 41.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
August 3rd, 2015
INCOMPETENT STAFF
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office is very INCOMPETENT. They lost my documents requesting Lab Work and were completely clueless as to Ultra Sounds that were suppose to bebe taken and received. I had been waiting to hear from them just to find out they know nothing of what I'm talking about twice and expected me to go in and sign everything again. Read bad reviews on them, but decided to give them benefit of doubt...BIG MISTAKE! Choose another office... Bad reviews are accurate, and I discovered many of my friends had bad experiences with this office.
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2.0 of 5
February 25th, 2015
Rude staff who constantly mess up
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Barrera is a very sweet woman. However, I have decided to find a new doctor. Her staff is extremely rude, and have made mistakes several times. There times they sent my medication to the wrong HEB. They mailed me a letter with my results when I told them not to, and we. I call to make appointments their rude, cut me off and seem very unhappy. What I also dislike is the fact that the wait time is very long. I had 10:30 appointment and didn't leave till around 3! That's way to long. I have now decoded to part ways with her.
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1.0 of 5
January 28th, 2015
unreliable
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Terrible customer service, extremely unreliable and doesn't care about patient. I thought first time was an accident. Second time they were busy but come on. How many times on different occasions are you going to call in my prescription and fail to do it. I am amazed they are licensed.
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