11 Patient Reviews
- Wait Time 10.6 minutes
- Easy Appointments
- Friendly Staff
- Fair and Accurate Diagnosis
- Bedside Manner
- Spends Time With Patients
- Appropriate Followup
Showing 1 - 11 reviews
Congratulations on your success Sleeved with Success! I feel privileged to be part of your journey and greatly appreciate your kind review. I do indeed have a new colleague in my practice, Melissa, who is helping to ensure my patients get the service they deserve.
Thank you SleeveGuy for your kind review. My staff and I work hard to not only meet, but exceed, our patients' expectations. I look forward to continuing to help you achieve your weight loss goals.
Dear Vitals Guest, I am truly sorry if you truly feel as you describe above. As explained in a previous comment on this site, the month of January proved to be a challenging one, given our transition from a private practice to a hospital based one. However, now that the transition is complete, we are confident that we are able to treat our patients with the utmost courtesy and respect. I would humbly ask that you give my practice another chance to make it up to you. Please email me directly with your concerns, and I will address them, at firstname.lastname@example.org.
I apologize if we have been slow to get back to you during the month of January. On January 1st the group became part of a large hospital organization and many of our processes had to be modified. I am confident however that we are back on track and we are working hard to treat our patients with the utmost respect and courtesy. If there are ever any issues with a delay in response to a concern, please feel free to leave a message with the front desk for me personally, or contact me via email at email@example.com (no medical questions via email please, it is not HIPAA compliant).
Thank you RStone for your very kind words. I am so happy you have achieved lasting success following your weight loss procedure and I look forward to continuing to help you maintain your success.
So sorry you feel you are not receiving appropriate care. I have to disagree that you are receiving "horrible patient care" simply because I will not treat you over the phone. Practicing bariatric surgery cannot be done over the phone. I believe in proper patient care, and that can only be achieved by evaluating a patient face to face. I feel your comments about "only caring about their pockets" is certainly inappropriate and untrue.
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