Neurologists
4 years of experience

795 El Camino Real
Palo Alto, CA 94301
650-321-4121
Locations and availability (2)

Patient Reviews ?

Overall Rating:
2.5
  • Currently 2.5 of 4 stars
Total Ratings

2

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 2.5 of 4 stars
Courteous Staff:
  • Currently 2.5 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 3 of 4 stars
Spends Time with Me:
  • Currently 3 of 4 stars
Follows Up After Visit:
  • Currently 2.5 of 4 stars
  • Currently 1 of 4 stars
 |  Horrible Staff  |  show details
by Shannon on Oct 23rd, 2013

I went to see this doctor back in July for my migraines. At the time of my visit her staff took my insurance information and I proceeded with my visit - when I went back yesterday for a follow up I was told that my insurance was never verified. How hard is it for the staff to do their basic job functions? I gave them my information and was told that I was not eligible for the visit and if I wanted to see the doctor I had to pay out of pocket. If they had done their job in the first place I could have avoided wasting my time by driving out there. I will never go back to PAMF and never see this doctor again. She was okay but the staff is lazy and just plain incompetent at their jobs.

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