Dr. Ahmad Shaban MD Patient Reviews

  • Gastroenterology Mission Viejo, CA

Overall Rating

3.7
  • 18 patient ratings
  • 8 comments

18 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    28%
  • Poor
    0%
  • Bad
    22%
  • Friendly Staff
  • Promptness
  • Wait Time 31.4 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.0 of 5
July 28th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Most concientious and carind Dr in Orange County. THE BEST
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5.0 of 5
June 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
One of the very best!!
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5.0 of 5
March 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is a wonderful dr. Caring well mannered
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1.0 of 5
April 21st, 2014
Never Again
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I arrived on time for a routine procedure. They prepped me and I lay on a table, naked, for an hour while he gave another patient priority. That's OK. Things happen. My insurance pays 100% less a co-pay, so I paid the copay and watched the insurance confirmation. One day I received a phone call from Dr. Shaban's office manager, claiming that I had not paid for the cost of the procedure. I told her to deal with the insurance company since the paperwork that I had seen confirmed they had been paid in full, 100%. Ultimately they put me in for collection. Shaban thought so little of the patient relationship that he put me in for collection! It turned out that his office manager billed for an office visit rather than for a procedure, and they notified the insurance company so the insurance company retracted the prior payment and simultaneously paid the full payment for the procedure. Apparently some beanbrain in Shaban's office saw the payment retraction and decided that she should demand further payment from me, not checking that they had been paid in full! I called and asked for an apology from Shaban. Nothing came. I wrote and demanded an apology. Nothing came! All that they did was retract the collection that they'd put on my TRW credit report. This man runs a sloppy office and I recommend giving him a wide berth. For myself, I wouldn't touch him now with a bargepole.
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5.0 of 5
July 3rd, 2012
Wait time
60.0 minutes
staff is very rude. just ignore you and leave you laying there waiting for the procedure. Treated like a piece of meat, hard to get any results from them. The Dr. is excellent but not sure it's worth having to put up with the staff.
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5.0 of 5
December 27th, 2010
Simply THE BEST
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Coming from another Dr. which the I was so unhappy with to the reliable caring outstanding doctor and staff I am so thrilled I wish everyone had a Dr. like this! What a Blessing from God!
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1.0 of 5
December 15th, 2010
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The Office staff and the Physicians Assistant are outstanding!
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1.0 of 5
December 15th, 2010
Never ag
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I hope my visit was the exception. It is sad that he was so rude.

5.0 of 5
May 23rd, 2016
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5.0 of 5
March 24th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
December 11th, 2014
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3.7 of 5
December 8th, 2014
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