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Dr. Alan Cheung Is this you?
  • 5
  • 0
  • 3
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
12 min

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12 Ratings with 4 Comments

1.0 Rating

February 7th, 2016

Poor service and lacks compassion and professionalism. would not recommend.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

September 21st, 2015

Would not recommend, staff is cold and has no compassion for your feeling and pain level. No hello how are you today or hope you feel better when you leave they just sit behind the desk and ignore you. Dr. lacks compassion and bedside manners

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 11th, 2012

Excellent Doctor

Dr. Cheung and his staff provided the best medical experience I've had in Hawaii since moving here over 20 years ago. I don't know how it's possible the other people that rated him and his staff was anything less than excellent.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 5th, 2012

Poor Follow-Up

After meeting with Dr. Cheung, blood work was ordered. Neither he nor his staff ever called to discuss the lab results. I should note that my primary care physician never called either.My overall impression of Dr. Cheung was that he was unwilling to acknowledge he lacked specialty skills in a particular area of medicine and was unwilling to bring others into the picture to problem solve or offer advice.Very disappointed in overall care.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 26th, 2016

3.0 Rating

November 21st, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 28th, 2015

3.0 Rating

June 14th, 2015

5.0 Rating

November 4th, 2014

3.7 Rating

September 30th, 2014

5.0 Rating

July 31st, 2014

2.3 Rating

December 8th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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