Dr. Alan Cheung MD Patient Reviews

  • General Surgery Honolulu, HI

Overall Rating

3.4
  • 12 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    42%
  • Satisfied
    8%
  • Neutral
    17%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12 minutes

Showing 1 - 4 reviews

1.0 of 5
February 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Poor service and lacks compassion and professionalism. would not recommend.
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2.0 of 5
September 21st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Would not recommend, staff is cold and has no compassion for your feeling and pain level. No hello how are you today or hope you feel better when you leave they just sit behind the desk and ignore you. Dr. lacks compassion and bedside manners
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5.0 of 5
September 11th, 2012
Excellent Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cheung and his staff provided the best medical experience I've had in Hawaii since moving here over 20 years ago. I don't know how it's possible the other people that rated him and his staff was anything less than excellent.
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1.0 of 5
April 5th, 2012
Poor Follow-Up
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After meeting with Dr. Cheung, blood work was ordered. Neither he nor his staff ever called to discuss the lab results. I should note that my primary care physician never called either.My overall impression of Dr. Cheung was that he was unwilling to acknowledge he lacked specialty skills in a particular area of medicine and was unwilling to bring others into the picture to problem solve or offer advice.Very disappointed in overall care.
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