Dr. Alan Ross MD Patient Reviews

  • Physical Medicine and Rehabilitation Augusta, ME

Overall Rating

3.8
  • 12 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.2)

12 Patient Reviews

  • Excellent
    42%
  • Great
    0%
  • Good
    50%
  • Poor
    8%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 13 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.0 of 5
December 7th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Ross is a very intelligent doctor knows what he is doing.but could use some lessons in bedside manners and listening tof his patients and not push him them out the door like they were cattle never has time to listen or to even make next appoitment
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3.0 of 5
April 30th, 2015
Needs Improvement
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Ross is very nice until he feels threaten or overstepped by other doctors. That is when you will see that his EGO takes control of his professionalism and becomes a bit nasty. His listening skills could use some improvement as well. Again this ego of his outweighs anything else even listening to his patients' before speaking over them. His staff carries his ego and control attributes as it almost appears as if they make the decision whether or not to book the appointment based on their mood that day. The staff (or one in particular) has very poor phone manners and really just comes off snooty. As for this being a place that helps people who are in pain they certainly know how to irritate and alienate their patients. I will say that if you take these parts away they do alright. Dr. Ross is very intelligent and doesn't appear to be afraid of a medical challenge. The lady who checks you out is always very pleasant.
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5.0 of 5
January 8th, 2015
Wonderful doc! Wonderful staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very thorough, constantly trying new ideas. Love his staff!!
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5.0 of 5
June 4th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Ross is an extremely compassionate man. He's not sympathetic, but totally empathetic - which I believe helps you get better faster. When I have anything to discuss with him, he listens. He' #1 in my book!!
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5.0 of 5
May 9th, 2017
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3.0 of 5
October 6th, 2015
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5.0 of 5
September 4th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
August 18th, 2015
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2.0 of 5
May 1st, 2015

3.0 of 5
April 30th, 2015
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3.7 of 5
June 25th, 2014
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5.0 of 5
June 22nd, 2010
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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