Ophthalmologists
21 years of experience

Accepting new patients
3323 S Loop 256
Palestine, TX 75801
903-723-1010
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

13

Total Reviews

5

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.5555555555556 of 4 stars
Promptness:
  • Currently 3.1666666666667 of 4 stars
Courteous Staff:
  • Currently 3.7777777777778 of 4 stars
Accurate Diagnosis:
  • Currently 3.2222222222222 of 4 stars
Bedside Manner:
  • Currently 3.7777777777778 of 4 stars
Spends Time with Me:
  • Currently 3.1111111111111 of 4 stars
Follows Up After Visit:
  • Currently 3.1111111111111 of 4 stars
Average Wait: 24 minutes
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  DWI/DRUG Charge/Liars/Thieves/Don't Honor Contract  |  show details
Jul 19th, 2012

STAY AWAY FROM THIS PLACE!! Horrible Service & Staff!! Donna Ferguson is suppose to be the Office Manager but acts like a child by leaving customers on hold for 30 minutes & then just hangs up on them & lies & files false illegal police reports to get rid of you!!! I don't know how shes made it this long as OM with that attitude!! Had Lasik 2/2010 & have been blown off by staff about getting my enhancement done since I had bad astigmatism & was told repeatedly by Dr. Chris Rand that I would need it done again. They refuse to give me a refund for $3898 since Dr. Alan Dale Shiller's license was suspended & has been now since 2 weeks after my surgery from DWI/DRUG charges but staff just tells you they don't have anyone to preform the surgery! They don't inform you about what Dr Shiller has done either & they support his DRUG/DWI charges!! You can get his records free online from the Texas Medical Board or Google him & it tells you everything he's done & been convicted of over the last several years. I will be shocked if he gets his license back!! The staff thinks it's ok what he has done in the past & blame the customer by not refunding them since the contract wasn't honored. Have filed a complaint with the Texas Medical Board/BBB against all 3 people listed here. Hopefully a Lawsuit will lite a fire under them & close this place down for good! Let's fight together & sue him for all hes got left!!

  • Currently 1 of 4 stars
 |  show details
Apr 27th, 2010

Contact www.girardslaw.com for more information

  • Currently 4 of 4 stars
 |  Dr.  |  show details
by Citysearch User on Apr 26th, 2010 on insiderpages.com

Dr. Shiller did surgery on my eyes. I was so pleased that I turned to Dr. Shiller for my father`s LASIK. We are both grateful for his excell...

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  • Currently 4 of 4 stars
 |  show details
Apr 25th, 2010

Two members of my family have had surgery by Dr. Shiller. Fantastic results!

  • Currently 1 of 4 stars
 |  He is on drugs  |  show details
Apr 13th, 2010

he was arrested for being on bad drugs!!!!