Dr. Alexander Heard MD Patient Reviews

  • Pediatrics Forestdale, MA

Overall Rating

3.7
  • 11 patient ratings
  • 2 comments

Last 12 months:

no change

11 Patient Reviews

  • Excellent
    64%
  • Great
    0%
  • Good
    0%
  • Poor
    9%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Wait Time 6.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

1.0 of 5
March 19th, 2013
Not thorough
Wait time
5 minutes
I was really dissatisfied with this practice ! All my appointments have felt rushed. Staff is very unfriendly throughout the whole place. When you have your first child you look to these people for advice, guidance and I felt I was just pushed through my appointments and non of the doctors have been thorough !
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5.0 of 5
May 3rd, 2012
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have had Dr. Heard as my daughters pediactrician since her birth. He is amazing with her. Very kind and pleasant and always happy to answer any of our questions. He doesn't seem to over react to any thing especially since my daughter is very small. He is very understanding and trys his best to make the parents as well as the child as comfortable as possible. He is highly recommended in my book. They same goes for the rest of the pediactricians at his office.
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5.0 of 5
April 6th, 2017
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5.0 of 5
March 9th, 2017
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1.0 of 5
February 22nd, 2017
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5.0 of 5
August 26th, 2015
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5.0 of 5
October 30th, 2014
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5.0 of 5
August 15th, 2014
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2.3 of 5
August 5th, 2014
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1.0 of 5
July 4th, 2014
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5.0 of 5
February 10th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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