Dr. Alexander Heard MD Patient Reviews

  • Pediatrics Forestdale, MA

Overall Rating

  • 11 patient ratings

Last 12 months:

3.7 (+ 0.1)

2 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 6.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
March 18th, 2013
Not thorough
Wait time
5 minutes
I was really dissatisfied with this practice ! All my appointments have felt rushed. Staff is very unfriendly throughout the whole place. When you have your first child you look to these people for advice, guidance and I felt I was just pushed through my appointments and non of the doctors have been thorough !
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5.0 of 5
May 3rd, 2012
Wait time
10 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had Dr. Heard as my daughters pediactrician since her birth. He is amazing with her. Very kind and pleasant and always happy to answer any of our questions. He doesn't seem to over react to any thing especially since my daughter is very small. He is very understanding and trys his best to make the parents as well as the child as comfortable as possible. He is highly recommended in my book. They same goes for the rest of the pediactricians at his office.
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