Dr. Alexander Chen MD Patient Reviews

  • Internal Medicine Sacramento, CA

Overall Rating

3.6
  • 14 patient ratings
  • 6 comments

6 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    29%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 6 reviews

2.0 of 5
June 24th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Chen's followup is lax and indifferent.
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1.0 of 5
February 4th, 2014
RELATIVE
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
DR. CHEN FAILED TO CORRECTLY REVIEW THE LAB RESULTS, FAILED TO EXPLAIN THE LAB RESULTS, FAILED TO REFER PATIENT TO A SPECIALISTS, FAILED TO CONTACT THE PATIENT IN A TIMELY MANNER ABOUT THE IMPLICATIONS OF THE LAB RESULTS WHICH RESULTED IN INABILITY OF THE PATIENT OT MAKE INTELLIGENT, KNOWLEDGEABLE DECISIONS ABOUT THEIR MEDICAL CARE. GOOD LUCK WITH DR. CHEN.
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1.0 of 5
January 12th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Didn't thoroughly follow up on medical lab results...resulting in the death of a man. Total neglect
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1.0 of 5
September 8th, 2012
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Chen did a psa on me in 2009, it was elevated, he gave me high blood pressure medicine to take for the urinary complications I was having. He never ordered follow up psa to see my level. Now, it is 2012, I have switch PCP's...low and behold I have stage IV metastatic prostate cancer. I spend 3 years going their complaining of problems that I now know are related to metastatic prostate cancer...but this is pure neglect.
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5.0 of 5
June 15th, 2012
Great doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very concerned pleasant personality.
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5.0 of 5
August 9th, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent primary care physician
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