- Friendly Staff
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
- Wait Time
Share Your Experience
Have you seen Dr. Alfonso Monge?
August 15th, 2016
August 8th, 2015Disorganized office procedures
Dr. Monge has a gentle way about him and sits and talks with you as if he really wants to know how you are. He rarely does any hands-on physicals and depends heavily on his assistant, who is excellent. My issue is not with him, but with the office. It is nearly impossible to get through, even on the doctor/hospital line when calling. I experienced this X2 this week when a physician and an UC center both gave up after on hold for over 30 minutes. This is very unprofessional as an office, is a worry, if another physician needs information, and if as a patient, you are attempting to get through. The office manager needs to be aware of this and the apparent disorganization in the office in general. The office experience is as important as the physician encounter. As a patient, I have seriously considered leaving the practice due to the phone issues in particular. I feel comfortable with Dr. Monge, but if I can't get through to the office, get lab results, speak with the physician if needed, then I need to reevaluate my choice of physician. Thank you for this opportunity to give you my concerns.
June 2nd, 2015
February 4th, 2015
January 5th, 2015GREAT doctor, poor office services
LOVE Dr Monge - DISLIKE the office staff and set up intensely. The reception staff are consistently unfriendly. The office phone is on Voice Mail about 75% of the time so calling for an appt is time consuming and frustratin g. But Dr. Monge is wonderful, very caring
October 24th, 2014My Primary care
Very happy with the care that I have received for five years now with his office.
January 9th, 2014Excellent caring professional
My entire family, except the very young, see this doctor. He listens and is caring and does return phone calls. In addition, he is very thorough in his exams and we find him to be quite accurate in his diagnosis. What I appreciate the most is that when tests are ordered, you get the results and recommendations promptly w/o your having to call for the results.
October 4th, 2013
March 9th, 2012
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