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Alfred C Shen MD Patient Reviews

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Overall Review

4.1
  • 7 patient ratings
  • 2 comments

Last 12 months:

4.5 (+ 0.4)

2 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    29%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    14%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
June 30th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went for a second opinion regarding my back pain and from relentless pain. It took. Me almost six weeks just to get an appointment to see this neurosurgeon. I had to send endless amounts of records for their review. When I finally met with Dr. Shen, I found him to be rude and aloof. He spent an hour with me but most of the time, he kept disproving my concerns about the severity of my symptoms and any urgent need for spine surgery. He even asked me why I couldn't find a physican closer in my area. He sent me home with a prescription to get a nerve block instead. What a waste of time and energy to schedule an appointment and get no real help.
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5.0 of 5
November 14th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
excellent dr. One of the best********
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