Dr. Alfred Shen MD Patient Reviews

  • Neurological Surgery Rancho Mirage, CA

Overall Rating

4.0
  • 9 patient ratings
  • 2 comments

Last 12 months:

no change

9 Patient Reviews

  • Excellent
    44%
  • Great
    33%
  • Good
    11%
  • Poor
    0%
  • Bad
    11%
  • Promptness
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Friendly Staff
  • Wait Time 11.7 minutes
  • Appropriate Followup

Showing 1 - 9 reviews

1.0 of 5
June 30th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I went for a second opinion regarding my back pain and from relentless pain. It took. Me almost six weeks just to get an appointment to see this neurosurgeon. I had to send endless amounts of records for their review. When I finally met with Dr. Shen, I found him to be rude and aloof. He spent an hour with me but most of the time, he kept disproving my concerns about the severity of my symptoms and any urgent need for spine surgery. He even asked me why I couldn't find a physican closer in my area. He sent me home with a prescription to get a nerve block instead. What a waste of time and energy to schedule an appointment and get no real help.
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5.0 of 5
November 14th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
excellent dr. One of the best********
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4.0 of 5
April 5th, 2017
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3.0 of 5
March 23rd, 2017
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5.0 of 5
July 26th, 2016
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4.0 of 5
May 27th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 4th, 2015
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4.0 of 5
April 28th, 2015
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5.0 of 5
April 13th, 2008
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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