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Dr. Alice Chiang Is this you?

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Ratings and Reviews

8 Ratings with 4 Comments

  • Excellent
    4
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    4
  • Excellent
    4
  • Great
    0
  • Good
    0
  • Poor
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  • Bad
    4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 8 Ratings with 4 Comments

5.0 Rating

June 12th, 2014

I find DR. Chiang and the staff extremely helpful, friendly and professional. I receive clear answers to all of my questions. I come away fully informed. Dr. Chiang's guidance has been very helpful.

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1.0 Rating

April 14th, 2014

If RK patient, don't go

Alice is a good catarac doctor but she could not help me as an RK patient. She had me order new glasses that were $944 and they were useless. This was after they offered to redue the glasses for free. However, through work with another doctor, I found out the lens prescription was simply wrong, on both of their tries. I asked for the money back but the doctor refused saying "it is against our policy to refund money on glasses." I am very dissapointed with this doctor and I will not be going back, ever.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 18th, 2013

Patient

LOVE Dr. Chiang and her staff!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 22nd, 2013

Go to Dr. Chiang

Dr. Chiang is an excellent doctor who can treat far more than an Optometrist. She is an M.D. and can not only help with lenses but can detect eye defects and diseases before it is too late. My former optometrist used to see her--which is a high recommendation. My experience has been excellent. My only complaint is that sometimes it takes a long time to receive lenses on order. .

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

June 1st, 2013

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

May 5th, 2013

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

April 29th, 2013

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 16th, 2011

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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