inactive

Alice Chiang MD Patient Reviews

Vitals cannot verify the address for this professional. We recommend that you attempt to contact the provider to verify their address. Please email us at support@vitals.com if you have any additional information.

Overall Review

3.0
  • 8 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
June 12th, 2014
I find DR. Chiang and the staff extremely helpful, friendly and professional. I receive clear answers to all of my questions. I come away fully informed. Dr. Chiang's guidance has been very helpful.
Was this review helpful? Yes No

1.0 of 5
April 14th, 2014
If RK patient, don't go
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Alice is a good catarac doctor but she could not help me as an RK patient. She had me order new glasses that were $944 and they were useless. This was after they offered to redue the glasses for free. However, through work with another doctor, I found out the lens prescription was simply wrong, on both of their tries. I asked for the money back but the doctor refused saying "it is against our policy to refund money on glasses." I am very dissapointed with this doctor and I will not be going back, ever.
Was this review helpful? Yes No

5.0 of 5
June 18th, 2013
Patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
LOVE Dr. Chiang and her staff!
Was this review helpful? Yes No

5.0 of 5
February 22nd, 2013
Go to Dr. Chiang
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chiang is an excellent doctor who can treat far more than an Optometrist. She is an M.D. and can not only help with lenses but can detect eye defects and diseases before it is too late. My former optometrist used to see her--which is a high recommendation. My experience has been excellent. My only complaint is that sometimes it takes a long time to receive lenses on order. .
Was this review helpful? Yes No