Dr. Alicia Franco-Imperial MD Patient Reviews

Overall Review

4.3
  • 11 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.7)

6 Patient Reviews

  • Highly Satisfied
    82%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    18%
  • Wait Time 23.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
August 8th, 2014
Caring and wonderful!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very open and good listener! She is a sweet physician with a great staff! You can call her anytime!
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5.0 of 5
September 24th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Imperial and her staff do an amazing job. My daughters have been her patients for 10 years. She is thorough, she won't hesitate to send you on to a specialist if needed- and I have had to call her cell phone at 11:30 pm and she gladly took my call and gave me the advice and care I needed. She is a wonderful physician.
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5.0 of 5
April 15th, 2011
GREAT!!!!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Franco-Imperial is a very good doctor and the staff are good as well. I have never had any problems with anyone at that office, in fact they go over and beyond for my family. Anyone who says that they are not good or caring are crazy. Fraud NO, I don't think so.
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5.0 of 5
September 2nd, 2010
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Imperial is a great doctor with a great caring staff. My kids and I love all of them in the office. I tell everyone with kids to go there because my kids get great "professional" care.
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5.0 of 5
June 1st, 2010
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Imperial is a very caring doctor. My kids have been going to her for over three years now. They absolutely love her!I recommend her highly.
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1.0 of 5
May 6th, 2010
Dr is OK, Staff is AWFUL
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Imperial is a mediocre doctor, you'll get care, that's about all I can say about that. Her staff and billing practices are a COMPLETELY different story. The staff is unfriendly and unprofessional. Their billing practices border on fraud. My insurance company has been billed for care my son didn't receive. When asked about it, the response was very vague and they didn't do anything about it. Additionally, they overcharged the insurance company.I would not recommend this dr or office to anyone.
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