Dr. Alicia Serrano MD Patient Reviews

  • Pediatrics Miami, FL

Overall Rating

2.9
  • 8 patient ratings
  • 2 comments

Last 12 months:

3.0 (+ 0.1)

8 Patient Reviews

  • Excellent
    38%
  • Great
    13%
  • Good
    0%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 56 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
March 15th, 2017
Extremely unprofessional.
My daughter was at nickolaus children's urgent care and Thai doctor literally walked into a tantrum and yelled something at my daughter about being "geniosa" which means that she's feisty. Mind you, we had been at the center for over 2 hours... any normal 2 year old would throw a tantrum- especially one with Influenza B. She literally told me not to show empathy for my daughter, who had been fussy. This doctor proceeded to talk to me about raising two kids of her own then telling me that she's helping me. Which- I was completely quiet for. She tehen proceeded to tell me not to be mad. I lost it. This lady has no ethical training or bedside manner. She is NOT qualified to give any "disciplinary" advice- especially when it's not needed.
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1.0 of 5
January 18th, 2016
Disappointed
Bedside Manner
Really unkind bedside manner. Not the most compassionate, very condescending for having chosen peds. Told me that my googling skills will never be her board certified knowledge... when all I was doing was asking questions & voicing my concerns over my child who had broken out with a bad allergic reaction to something. Bad representation of the hospital she works for. Great hospital, not so great doctor.
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5.0 of 5
March 17th, 2017
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4.0 of 5
May 12th, 2016
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5.0 of 5
February 25th, 2015
Wait time
56 minutes
Friendly Staff
Bedside Manner
Spends Time with Patients
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5.0 of 5
February 1st, 2015
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1.0 of 5
January 14th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 11th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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