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Dr. Alicyn Robb Is this you?

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4 Ratings • 2 Comments

3.3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

ALICYN ROBB, MD - IU MEDICAL CENTER

Posted on March 25th, 2012

The head administrator is the most efficient person in the office. The doctor does not really listen and will mis-state what is said during the doctors appointment, which is then reflected in the permanent records. She is very hard to get a hold of, as previously stated in the last persons review. If you get iritated with lack of response, she will speak freely about how you should learn patience. In certain cirumstances, as a mother, things can not wait....and a response is required. It was quite irritating. Upon filing a complaint with head adminstrator she then became unavailable at each call thereafter. She only works Thursdays and Fridays....good news is that in the event that your child gets sick on a day outside of her work schedule, they were quick to get in to see another doctor...which was refreshing. A nurse in the office also proceeded to have an attitude with me....which may be a result of the false notes within my file. Perhaps I may be an overly protective mother and that is how I am reflected in notes, but if you want results you take action....if only she were that agressive herself.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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NEVER take your child to this pediatrician!!

Posted on July 13th, 2009

I took my 2 yr old girl to Alicyn Robb when we moved here from Atlanta. She appeared to be friendly enough, but is just inept. She will never go out of her way to help you. She works like one day a week, so cross your fingers your child won't get sick on one of the other 6 days. We called her while we were on vacation (our daughter has had recurring UTI's) with symptoms and asked that she call in the antibiotics...she refused and instead we spent 2 hrs driving to the nearest medical facility.

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Five Stars

Posted on July 4th, 2010

Wait time
5.0 minutes
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Five Stars

Posted on February 2nd, 2010

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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