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Dr. Allan Recto Is this you?

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Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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Ratings and Reviews

19 Ratings with 2 Comments

  • Excellent
    7
  • Great
    1
  • Good
    4
  • Poor
    3
  • Bad
    4
  • Excellent
    7
  • Great
    1
  • Good
    4
  • Poor
    3
  • Bad
    4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
53.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 19 Ratings with 2 Comments

1.0 Rating

December 27th, 2010

Laredo mom

From the time you get there, everyone is in a BAD mood!!! The staff roll their eyes at you right in your face and speak every rude to you. They have NO privacy when speaking to family members. Everyone that is there can hear what your child is being seen for. My child had gotten vaccinated with the WRONG vaccines. At times it seem that the nurses don't know what they are doing. The office manager is No help at all. When I spoke to her about a referral that was pending for over 3 months was very RUDE. NEVER AGAIN WILL I TAKE MY CHILDREN THERE. Oh and the wait is at least 2 hours with an appt.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

March 18th, 2010

Receptionist/Nurse assitant

All I've been trying to do for the last month is get an appoint so a lab test order can be provided to my daughter. Well after calling and finally getting an appointment, the receptionist got upset because I was trying to explain to her that my copay was $7 and not $10. Well she found the way to tell me that the Doctor could not see me and that i need to come back in the afternoon. She was rude at all time not even allowing me to speak and being sarcastic. My insurance card has been showing a copay of $7 and my daughter has been seen before paying that copay, but since she was trying to charge me $10 and I tried to explained she just told me it was new procedures and the doctor could not see me until after 5. I dont know if they are not trained properly or just inconsiderate bc this is not the first time they are rude. Always on personal phone calls and sarcastic when asked something. It just very frustrating to know that my daughter still needs that blood work done and can't seem to get the order from her physician. The reason that i stayed with Dr. Allan was bc I wanted her treated for that virus that he found in her system. But its so disappointed to know that the Dr. dont even know whats going on in their own office.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

October 14th, 2016

1.0 Rating

April 7th, 2016

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 1st, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 22nd, 2015

2.0 Rating

June 14th, 2015

Wait time
56 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

February 18th, 2015

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

February 6th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

December 28th, 2014

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 13th, 2014

3.7 Rating

November 17th, 2014

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