Dr. Ching-Chiang Chu MD Patient Reviews

Overall Review

3.2
  • 10 patient ratings
  • 3 comments

Last 12 months:

1.0 (-2.2)

3 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Wait Time 23.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
September 29th, 2011
Great Doctor Great Staff
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Overall experience was great consider this is a speciality office. Doctor is very knowledgable, I didnt know he had completed the EMG test, it was painless.Staff are very friendly, go out of their way to be helpfull and they are very knowledgable.I highly recommend this Doctor and his staff ! !
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4.0 of 5
July 6th, 2011
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Referred to Dr. Chu from my primary care doctor for possible muscle disease. He is very knowledgeable, but tough to follow at times. I was most disappointed at the very poor follow through from his nursing staff on additional blood work and tests to be done. I left numerous messages that were never returned and ultimately had to contact the lab and hospital myself. What took them 3 weeks to get scheduled could have been done in 1 day. To his credit, Dr. Chu was concerned to hear about the lack of responsiveness but don't know if anything was done to correct long term.
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1.0 of 5
June 12th, 2011
UNPROFESSIONAL
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to this doctor for a sleep study for sleep apnea. The first thing he did was a neurological workup and told me I was losing the feeling in my feet. The whole thing was rushed and very unprofessional. My sleep study was cancelled and the office staff could not guarantee it would be done at the rescheduled time. The exam rooms had sleep study beds in them and I assume were used at night for the studys. Not at all comfortable or homey looking. VERY UNPROFESSIONAL IN ALL WAYS. Rude staff.
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