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Dr. Alok Mathur Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
21.9 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Have you seen Dr. Alok Mathur?


27 Ratings with 8 Comments

5.0 Rating

February 20th, 2016

We switched practices after 25 years and are very pleased with Dr. Mathur & Dr. Ng.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

February 18th, 2016

Dr. Mathur is not my doctor but is the the staff from this same office, whom I want you to be aware of. I don't know whose jurisdiction it is to make changes on a shared office staff. But the nurses do not call back when they said they would and it should not take a patient, who has medial concerns, to call several times a day for 2+ weeks straight to get an answer. The staff in general needs to be refreshed to give substantial customer service (receptionists are not very courteous neither especially in person). I don't know if you are under-staffed or if the nurses get re-certified every so often (I hope you do require that of the nurses), but please do something about it. Is sad if you are good with patients as a doctor but your staff negatively affects your practice!

Easy Appointment
Promptness
Friendly Staff
Appropriate Follow-up
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5.0 Rating

October 10th, 2013

Best doctor I've ever seen!! Our family has been with him since he's there. He's a very caring doctor, that truly listens to you as a patient. Would recommend it at any time! !

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 17th, 2012

Happy patients (our entire family of four sees him)

Mr. Mathur is always kind, compassionate, great listner, takes time with patients, follow-ups as he promises. Calls at home to check up on patient. We have been with Dr. Mathur since he started with the practice. Love him!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 24th, 2011

Considerate and knowledgable in his patient care. Awesome

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

June 19th, 2011

Dr. Mathur is into making money not patient care. A disgrace to the medical field.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 6th, 2011

one of the best

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 16th, 2008

Awesome Doctor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

October 7th, 2017

5.0 Rating

August 28th, 2017

5.0 Rating

August 28th, 2017

5.0 Rating

December 2nd, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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