Overall Review

4.7
  • 24 patient ratings
  • 8 comments

Last 12 months:

4.6 (-0.1)

8 Patient Reviews

  • Highly Satisfied
    92%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    4%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 21.9 minutes

Showing 1 - 8 reviews

5.0 of 5
February 20th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We switched practices after 25 years and are very pleased with Dr. Mathur & Dr. Ng.
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2.0 of 5
February 18th, 2016
Easy Appointment
Promptness
Friendly Staff
Appropriate Follow-up
Dr. Mathur is not my doctor but is the the staff from this same office, whom I want you to be aware of. I don't know whose jurisdiction it is to make changes on a shared office staff. But the nurses do not call back when they said they would and it should not take a patient, who has medial concerns, to call several times a day for 2+ weeks straight to get an answer. The staff in general needs to be refreshed to give substantial customer service (receptionists are not very courteous neither especially in person). I don't know if you are under-staffed or if the nurses get re-certified every so often (I hope you do require that of the nurses), but please do something about it. Is sad if you are good with patients as a doctor but your staff negatively affects your practice!
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5.0 of 5
October 10th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best doctor I've ever seen!! Our family has been with him since he's there. He's a very caring doctor, that truly listens to you as a patient. Would recommend it at any time!!
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5.0 of 5
April 17th, 2012
Happy patients (our entire family of four sees him)
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Mr. Mathur is always kind, compassionate, great listner, takes time with patients, follow-ups as he promises. Calls at home to check up on patient. We have been with Dr. Mathur since he started with the practice. Love him!
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5.0 of 5
August 24th, 2011
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Considerate and knowledgable in his patient care. Awesome
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1.0 of 5
June 19th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mathur is into making money not patient care. A disgrace to the medical field.
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5.0 of 5
March 6th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
one of the best
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5.0 of 5
September 16th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Awesome Doctor
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