Dr. Alyce Ferrill MD Patient Reviews

  • Obstetrics and Gynecology Springfield, IL

Overall Rating

3.3
  • 10 patient ratings
  • 5 comments

Last 12 months:

1.5 (-1.8)

5 Patient Reviews

  • Highly Satisfied
    30%
  • Satisfied
    30%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 29.2 minutes

Showing 1 - 5 reviews

5.0 of 5
July 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Sherbenau cares very much for her patients. I have been with her a long time. She is one of the best.
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4.0 of 5
August 15th, 2011
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing Dr. Sherbenou for 7 years. I was very pleased until I became pregnant. Patient loads appear to have increased significantly and I have spent up to 1 hour and 45 minutes waiting for a 10 minute appointment while 7 months pregnant. The staff at the front desk are abrupt and not at all helpful about this issue. Dr. Sherbenou is an excellent gynecologist, but I don't believe obstetrics are her niche. She would not acknowledge my husband, who attended most of my appointments, and did not take the time to listen and answer my questions.
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5.0 of 5
July 27th, 2011
Very caring
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When I found this rating for Dr. Sherbenou, I was very disappointed. I have been going to Dr Serbenou since 2005 and have never had a bad experience in this office and especially with her. She is always happy, caring, and honest with me. At my last appointment I simply asked about the different methods of birth control and she spent a lenghty amount of time explaining to me estrogen levels and how different contraceptives work. I put 5 stars on everything because in all honestly, all of my visits have been excellent in every way!
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1.0 of 5
December 4th, 2010
A few years ago, and I'm still upset
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I needed an appointment with Dr. Sherbenou on short notice. I was obliged. When I got there, the staff at the desk were very sweet, but the nurse who led me back was walking very fast (I was having bleeding issues), I could barely keep time with her. She told me to undress and Dr. would be in. I did. A MAN came in. I thought he was a doctor. I did get a short notice appointment after all. He asked me all the most private questions. Turns out, he was an intern or something. No one asked. They sent him in when I was already undressed. I was really put off by it. He was in the room for the exam, and she would have him run for something while I was on the table, which meant the door would be opening and shutting (not to where anyone could see though), causing me even more stress. I cried right there, I was worried about my health and why was this guy here? I felt degraded that no one let me in on who was who or why they were there before the exam, but I never said a thing to them until I got home, when I did call. She sent me a letter dropping me as a patient. I had already quit her, so that was just a final slap to me. To this day I suffer mistrust and fear of these types of appointments. I was really traumatized. Not because he was a man, but because I felt used. She did take care of the problem. But, she is very rude. I would expect better from another woman.
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5.0 of 5
August 19th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Love this caring and highly skilled doctor!!!
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