Overall Review

4.2
  • 12 patient ratings
  • 2 comments

Last 12 months:

4.0 (-0.2)

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Wait Time 7.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
November 6th, 2015
Does not listen
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Lau is intelligent but doesn't listen to her patients, preferring to draw her own conclusions about their medical status based on looking at their medical history. She seems rushed and may be overworked. I have no doubt she means to be the best doctor possible, but I found her attitude to be condescending, felt like she didn't listen to my needs, and I will not be back.
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5.0 of 5
April 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am an 81 old Prof. have seen many many care help person. Dr. Amy Kok Lau is peerless- very professional- accurate- thorough and fine. She is the best
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