Overall Review

3.0
  • 6 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
October 11th, 2013
Unprofessional and Incompetent
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We had been asking for a nut allergy test for our one year old for several months because he had a couple of scary reactions and we wanted to make sure we were being super careful if he did have a serious allergy. Dr. DeMets had told us to wait until he was a year, then they would order a blood test. His one year appointment approached and Dr. DeMets was out sick that day so they assigned their PA to see us instead. He supposedly ordered the allergy test, so we went to Sonora Quest to get his blood drawn. Not a fun experience (2 hour wait, getting poked with needles). A couple weeks go by with no results, so I call the office and TJ says that they never got them, and that Sonora Quest must have lost them. He says I can either go take the test again (and waste 2 more hours of my time), or just wait until he's 5 years old to do a skin allergy test (umm...really?). So I call Sonora Quest, and they say that the Dr. only ordered the food panel test, not the nut panel test. At this point I don't trust anything TJ the P.A. has said since he clearly doesn't know what he's doing, so I try to call Dr. DeMets since she is the pediatrician we normally see. After waiting two days and no call back, I call the Dr.'s office again and they tell me that I can only talk to the person who ordered the test (ie the brilliant PA who screwed everything up in the first place then tried to blame it on someone else). Will not be visiting this place again.
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1.0 of 5
July 16th, 2013
I can't believe these people
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My daughter is leaving for summer camp tonight. Only in the morning I discovered she lost her epi pen (she is severely allergic to peanuts). I called the office to explain the situation and ask for a prescription. They refuse to give one unless she comes in. I explained I would need to make a 200-mile trip to come in the office. They said they wouldn't care. My daughter has been a patient there for 7 years and they wrote a prescription for this medication every year, but not today when we have an urgent need. Her life could be at risk. But instead of helping out, they gave me a lecture of how bad I am as a Mom. And they said on the phone that wasn't their problem if as screwed up as a mom. Can you believe how heartless and how little they care about the patients?
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1.0 of 5
June 20th, 2013
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 7th, 2013
Excellent Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would highly recommend Dr. Demets. I was very impressed with our visit with her when our son was sick. She took her time with us and addressed all our concerns. She made us feel comfortable and she genuinely cared about our son.
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