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Ratings and Reviews

15 Ratings with 3 Comments

  • Excellent
    5
  • Great
    3
  • Good
    1
  • Poor
    0
  • Bad
    6
  • Excellent
    5
  • Great
    3
  • Good
    1
  • Poor
    0
  • Bad
    6

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
23.3 min

Showing 15 Ratings with 3 Comments

3.0 Rating

March 3rd, 2016

After Care

Surgery went fine. Dr Bender is a rather skilled physician. However, a huge concern I have now is that while being told that I shouldn't be concerned about addiction to the pain killers prescribed to me for pain, it appears that is not the case. Plus, being told the same thing at Shady Grove Hospital at the pre-op get together also is not cool. While the addiction is rather concerning, in talking to Dr Bender, they seem to have no set plan for weaning an indivdual off the drug. This is rather alarming. The side affects of Oxicodene are rather severe. To ask the patient to experiment with reducing dosage over time is not a responsible action that I would expect from an experienced doctor. I have look to the internet and additional doctors now to find out the best way to wean myself off the drug. This problem should be something the practice knows how to handle. Not right

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 28th, 2015

Dismissive and condescending

Dr. Bender spent more time walking in and out of the room than listening to symptoms. He was dismissive to my pain and was condescending when asked a question. Assured me that he wasn't wrong and that I needed to move on.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 29th, 2014

Terrible doctor

Dr. bender doesn't listen and doesn't allow you the opportunity to ask questions. He will pull on your injured leg in a rough manner. Afterwards he will give you a brochure. Save yourselves the time and co-pay; the internet provides better care than this.

Doctor's Response

Thank you for choosing Shady Grove Orthopaedics for your care. Excellent patient service is something we are continually striving for and hoping to achieve with every patient. We apologize for not meeting your expectations, and we would like the opportunity to resolve this with you. Please call (301) 340-9200 to speak with Danielle Michael, our Practice Liaison in charge of patient satisfaction, to discuss your experience further. Thank you.

SHOW
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 17th, 2017

1.0 Rating

June 18th, 2017

4.0 Rating

May 17th, 2017

4.0 Rating

February 10th, 2016

4.0 Rating

January 12th, 2016

5.0 Rating

January 5th, 2016

5.0 Rating

September 30th, 2015

1.0 Rating

June 10th, 2015

1.0 Rating

April 23rd, 2015

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