Overall Review

1.9
  • 7 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    14%
  • Satisfied
    0%
  • Neutral
    14%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    71%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
July 21st, 2014
The worst ENT doctor I have ever seen!!!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Although it was incredibly easy to make an appointment with no waiting time, I quickly realized why. Dr. Cheng was incredibly inattentive and just wanted to leave the examination room as soon as possible without even hearing what my problem is. He prescribed with an ineffective drug for $200 and would not even care that it did not work. He spend on average of about 20 secs on me during my two appointments and went back to play with his computer as soon as possible without even say "Good Bye."
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1.0 of 5
August 12th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He was very rude and insensitive to patient's needs. He didn't listen and rushed to the whole appointment.Very disappointed.
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1.0 of 5
May 17th, 2011
Would Never Go Again
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This was one of the worst doctors I have ever been to. Dr Cheng was incredibly impatient. He would not let me tell him what was wrong with me before talking all over me and telling me what we were going to check. How does he know what to check when I haven't finished telling him what was wrong?? He then proceded to shove something into my nose without asking me/telling me. My nose was very sensitive due to all the allergies I was having and this thing hurt. The entire visit he seemed to care less about what I was telling him my problems were. He quickly prescribed me 3 Rx and sent me on my way. Terrible experience and I highly doubt this was an isolated incident.
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