Dr. Andrew Krasnoff MD Patient Reviews

  • Adolescent Medicine Encino, CA

Overall Rating

3.6
  • 16 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.4)

16 Patient Reviews

  • Excellent
    56%
  • Great
    0%
  • Good
    6%
  • Poor
    13%
  • Bad
    25%
  • Friendly Staff
  • Promptness
  • Wait Time 27.6 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.3 of 5
June 24th, 2013
Great Doctor, need to hire a new receptionist...
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Krasnoff himself is a wonderful Doctor and my kids loved him, unfortunately some of his staff & receptionist is HORRIBLE, extremely rude, and need to either be fired or put through classes on how to communicate and interact with patients positively in order to have a positive outcome on any situation. Due to one in particular, she cost him two patients.
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1.0 of 5
January 30th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Horrible patient service, front desk personnel should not be there
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5.0 of 5
June 21st, 2011
Excellent doctor
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My two children have been with Dr. Krasnoff for 8+ years. He is thorough, well informed, and attentive. He is available when we need him. Plus he is a very common sense doctor. He is exactly the kind of doctor I wanted for my kids. The office staff is well run and appointments are readily made. If I have an emergency they will fit us in that day.The office hours are convenient and they even have Saturday hours. I've met some of the other physicians as well and all were good doctors.
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5.0 of 5
May 4th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Office always makes accommodations for urgent appointments. Great bedside manners. Easy to communicate with and always available by phone, email, or in office. We have had three other pediatricians and Dr Krasnoff has been by far the best and our kids love him.
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1.0 of 5
October 6th, 2009
Failed my daughter
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My daughter was born with Cri-du-chat (cry of the cat), where part of her 5th chromosome is missing. Cri-du-chat is usually diagnosed within the first 24 hours due to the blatant symptoms, but the doctor failed to diagnose it at all. It was eventually diagnosed by a geneticist when she was a year old. We left Dr. Krasnoff shortly therafter.
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5.0 of 5
March 4th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
September 11th, 2015
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5.0 of 5
March 11th, 2015
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1.0 of 5
February 17th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 28th, 2015
Wait time
30 minutes
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5.0 of 5
January 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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