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Dr. Andrew Lai Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
12.9 min

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18 Ratings with 3 Comments

5.0 Rating

December 13th, 2013

Outstanding, caring physician. Would and do refer other individuals to Dr. Lai.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 20th, 2013

Caution

I found Dr Lai to be pre-judgemental. He made diagnosis without exam, testing and before reading prepared medical history or reports from specialists. He spent all the time typing on his computer. Dr Lai was unavailable to hear symptoms or history. His demeanor was all about him with no curiosity or interest about what was going on with my injuries.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

July 23rd, 2012

Happy to be Dr. Lai's patient

After a rough start with trying to find a doctor, I found Dr. Mazza. Unfortunately she left the practice and I choose Dr. Lai as my new doctor. Happy I did! Very personable, and knowledgable. He listened and I was very happy with the time spent discussing my issue.

Wait time
5.0 minutes
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5.0 Rating

February 14th, 2017

5.0 Rating

November 13th, 2016

5.0 Rating

November 13th, 2016

5.0 Rating

September 12th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 1st, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 29th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 30th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 28th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 17th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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