Dr. Andrew Phan MD Patient Reviews

  • Internal Medicine Dallas, TX

Overall Rating

4.4
  • 11 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.6)

3 Patient Reviews

  • Highly Satisfied
    82%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

2.0 of 5
November 16th, 2015
Poor follow up
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I started using Dr. Phan as my primary physician in approx. 1998. He had just started his practice. For many years I found him to be a good doctor with above average listening skills. But in the last five years, as his personal family has grown, he has become disinterested. When I changed insurance under "Obamacare", I was no longer accepted at his practice. So I changed my insurance as soon as I could and called the office to see if it was accepted. I left a message with his assistant, Monica. After being a patient for 17 years, they didn't have the decency to return my phone call. I will never return.
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5.0 of 5
May 20th, 2013
Very happy to have found Dr. Phan
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was really pleased with my first visit to Dr. Phan. I didn't wait long to see him and he spent an hour consulting with me and doing an exam. He was professional but had a good bedside manner. He asked that I return in 3 months for a follow up visit to discuss the results of my blood tests and any problems I might have with new prescriptions. He seemed knowledgeable and thorough. I highly recommend Dr. Phan.
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1.0 of 5
May 22nd, 2012
very poor treatment
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My visit with Dr. Phan was terrible. He made me feel like a hyperchondriac and like an idiot. I felt so disrespected during my appointment with him I didn't even know how or what to say. Lots of tests were run and upon receiving results I had to call the office and they told me "don't worry about it right now." If I wasn't worried I wouldn't have visited in the first place!! Terrible!
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