Allergists, Pediatrician
30 years of experience
Video profile
Accepting new patients
Southgate
12811 Northline Rd
Southgate, MI 48195
734-283-4600
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

3

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.5 of 4 stars
Promptness:
  • Currently 3.5 of 4 stars
Courteous Staff:
  • Currently 2.5 of 4 stars
Accurate Diagnosis:
  • Currently 3.5 of 4 stars
Bedside Manner:
  • Currently 3.5 of 4 stars
Spends Time with Me:
  • Currently 3.5 of 4 stars
Follows Up After Visit:
  • Currently 3 of 4 stars
Average Wait: 25 minutes
  • Currently 4 of 4 stars
 |  Excellent and Professional Service  |  show details
by Kim on May 5th, 2013

The doctor is always on time for his appointments and the shots are walk in. Everything is well organized and the staff is very friendly and courteous.

  • Currently 4 of 4 stars
 |  Office Manager should be fired!  |  show details
Feb 3rd, 2012

Dr. Sassack is a great doctor but unfortunately his office manager is extremely rude & unprofessional to say the least. I was being billed in error and even told them so. I requested that they call my insurance to verify my deductible had been met they refused. So I paid the amount they said I owed so my son could be seen. My other doctors had to do this until BSBC had worked out their issues within their system. They knew they owed me a refund for months & never sent it out.When finally questioned about it the Office manager told me she was going to keep it for this years deductible. I told her we did not have the same insurance and once again please refund my money. She once again said do you have a deductible with your new insurance if so I will just keep it and apply it to this years. after about 15 minutes of arguing with her about refunding my money they billed in error I told her we would not be back I want my refund. She had no right to tell me how she was going to use my money. I have other children & other doctors that will use the deductible much quicker than this one. It is a shame that the office manager is destroying this practice because Dr. Sassack is really a good doctor. We will not be back. If you can tolerate the rudeness of the office manager then I would recommend Dr. Sassack but for me I cannot tolerate rudeness when it comes to my health or my children's health care.

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