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Andrew Shen MD Patient Reviews

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Overall Review

4.3
  • 8 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.7)

6 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    0%
  • Neutral
    13%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Wait Time 7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

3.0 of 5
March 13th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Can't expect more from an ER doc. Goes extra for his patient, even when the ER is packed.
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5.0 of 5
March 6th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My elderly loved father passed recently. He was taken to Alhambra by the paramedics. It was painful for the whole family. I saw the compassion in Dr Shen's eyes. He consoled us and made it easier to accept my beloved dad's passing. It made a difference. Some of the questions in the survey is not pertinent to our visit, but I gave 4 stars for all.
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5.0 of 5
December 2nd, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very professional and took care of my family well.
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5.0 of 5
December 5th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent services provided to my family.
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5.0 of 5
November 12th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had severe abdominal pain and went to the ER. I was seen immediately by both the nurses and Dr Shen. He showed compassion and give me medications immediately to ease my pain. I ended up with kidney stones which was very painful. I thank Dr Shen and his staff for helping me so effective and efficiently when I was having such a crisis.
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5.0 of 5
November 6th, 2011
Wait time
5 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great ER physician. Really made my painful and scary visit easier. He took care of me quickly and I have nothing but the best to say about Dr Shen and his staff. Thank you for taking care of me :)
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