Dr. Andrew Zwyghuizen MD Patient Reviews

  • Plastic Surgery Lansing, MI

Overall Rating

4.3
  • 17 patient ratings
  • 4 comments

Last 12 months:

3.8 (-0.5)

4 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    24%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    12%
  • Wait Time 34.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

4.0 of 5
August 6th, 2016
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
At our first appointment, Dr. Z kept me waiting 40 minutes and didn't apologize. Then he or his staff forgot to contact Blue Cross and the breast reconstruction/reduction had to be scheduled 2 months later than we had agreed. No apologies for this either. This suggested carelessness to me, and I was thinking of canceling the surgery. But I'm glad I didn't, because he did a brilliant job. Everything happened right on time in the hospital. Minimal scarring and pain, and the results are beautiful. Everything has been easier and more satisfactory than I had dared hope. I should also mention that the PA, Miranda Cristales, supplies the missing bedside manner. She is excellent.
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1.0 of 5
November 3rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Don't see Dr after surgery, and not until 5 or 6 weeks later. Only see PA who cannot answer a lot of questions.
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5.0 of 5
March 25th, 2015
reconstruction patient
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very thoughtful. Very skilled. The nursing Staff(Jen and Mary I believe) our caring and remembers each patient. He took time to answer all my questions and make sure my husband and I were comfrotable with the up coming surgery. I would drive 200 miles to see this surgeron.
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5.0 of 5
April 3rd, 2014
Love him
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor is the best, he is very thorough,takes his time explaining everything to you and lets you know every possible outcome I have to have my breast reconstruction redone because the first doctor who did it left me feeling ugly and deformed. Dr.Z really makes you feel like he really cares He gives you all the options for the surgery and doesn't just tell you what he's going to do. he is very kind and courteous. I would recommend this doctor to everyone!
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