Dr. Ann Hatfield MD Patient Reviews

Overall Review

3.7
  • 19 patient ratings
  • 6 comments

Last 12 months:

3.5 (-0.2)

6 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    11%
  • Neutral
    5%
  • Dissatisfied
    16%
  • Highly Dissatisfied
    16%
  • Wait Time 20.5 minutes
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Easy Appointments
  • Fair and Accurate Diagnosis
  • Appropriate Followup

Showing 1 - 6 reviews

2.0 of 5
February 11th, 2016
Wait time
10 minutes
Promptness
Friendly Staff
Spends Time with Patients
She seems to be in a hurry, thank God she has nice nurses to make up for it. A good doctor I know, but her bedside manner is lacking.
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2.0 of 5
August 15th, 2013
If you want more health issues and billing headaches....
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
First of all she made an admitted mistake during my wife's procedure. That mistake has lead to other serious health issues my wife will have all her life. Then, because of her mistake, my wife had to have a catheter inserted along with a urine collection bag. This made life difficult and needlessly embarrassing. When it was time to remove it, she charged my wife for the visit (a visit that never should have happened) and sent a urine specimen to the lab for testing. A test which we were charged for! It took about half a year of arguing before they finally removed the bill. And... When she had made the issue and came to discuss it with me, she was literally laughing through it. Yeah, real funny! The other people in the waiting room were also disturbed by her demeanor. She spent little time with my wife afterwards and wasn't very helpful at office visits!
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1.0 of 5
August 11th, 2013
wrongful billing and rude staff
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I thought by the reviews i would have a positive experience. when i called i told them i was coming for my annual visit i was new to the area and due for my annual pap. when i was there i advised of some pelvic pain. They billed my insurance for just the pain stated thats what the visit was for. when i brought them the bill the receptionist said that it'd be up to the doctor to re write the how it was coded but that the "pap" labs would be re submitted how is it that the pap labs would be resubmitted for my annual but the doctor wouldn't re write how the visit was scheduled! so now i'm paying 500 dollars for my appointment. Also i told her i was having pains told her that i have endometriosis and she sent me for an ultra sound!!!!!!!!!!!!!!! i had to pay at 100% when we were in the pap appointment she even admitted endo cannot be detected by ultra sound so why would you waste a patients time like that and money! ..now i'm still having pelvic pain and now i'm bleeding non stop so now i have to spend more money to go seek a 2nd opinion. When i called the last few times i was left on hold for over 10 minutes! when i called back the lady goes um ma am we have other patients!!! smh so 500 bucks later n i have to go see another doctor still because i'm having intermittent bleeding again. smh
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5.0 of 5
March 15th, 2013
Best Dr office around!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been to several ob/gyn offices in and around clay and duval county. UF generation to Generation is the best expierence I have had. I had son born at 26 weeks by another OB and due tp his early birth and my own medical problems I was severely high risk patient. From my very first appointment they took excellant care of me. Their office is all women Doctors and nurses. It is catered for women. They have comfy seats in waiting room, changing room with bench, mirror, and even tissues and baby wipes in every exam room. They also have nice robes instead of hospital gowns when needed. If you are looking for Ob or GYN you won't find any better. Every doctor there gave me personal care and helped me to deliver my daughter safely for us both. They also do lab work in office too so there is no need to go anywhere else to get tests done. They helped me during my recovery and complications I had after as well. I have even had Dr call me personally about certain issues. They are women and treat you the way women should be treated to make you as comfortable as possible and recieve the best care you can get on a personal level to meet your needs. Highly recommend!
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5.0 of 5
March 26th, 2012
surgery
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had surgery with Dr. Hatfield about a year ago. She really does care. I trust this doctor, she has my best interest in mind.
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5.0 of 5
November 9th, 2009
Wonderful Dr at a stressful time for me.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She was wonderful, full of energy and eager to answer any questions that I had. I will definitely be going back to her with any further problems I may have in the future.
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