Overall Rating

3.8
  • 6 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.8)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    17%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 5 minutes

Showing 1 - 3 reviews

1.0 of 5
March 1st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was just called by Dr. Herns office telling me that she did not have the skills to treat a psoriasis patient. She referred me out to other doctors recommending me to see them using old treatment methods without every seeing me or evaluating me or my case. It appears that this office does not like it when you ask to only see the doctor and not the Physician Assistants (PA). I do not like paying full price for a doctor when I am told I need to see a PA, because I requested to see the doctor she refused to see me or evaluate me, however recommended a treatment without seeing me. I would not recommend this doctor's office. I will inform my Blue Cross Blue Shield Referral service of my experience and ask them to post this feedback on there referral website for this doctor.
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5.0 of 5
February 25th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going to Dr Hern for years. She and her staff are EXCEPTIONAL
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5.0 of 5
June 1st, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Went to her originally because her office was around the corner from my work. Great find! Diagnosed and treated my skin cancer. Have referred two others to her and they both are very pleased too.
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