Overall Review

3.4
  • 22 patient ratings
  • 5 comments

Last 12 months:

2.9 (-0.5)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    9%
  • Neutral
    5%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    32%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 33.9 minutes

Showing 1 - 5 reviews

1.0 of 5
May 26th, 2016
Unprofessional
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rude, condescending, uncaring
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1.0 of 5
November 4th, 2015
A very upsetting afternoon
Wait time
56 minutes
Easy Appointment
I brought my 88 year old mother to see Dr Smither. We arrived 30 minutes early to complete paperwork. Our appt was scheduled for 1:30. At 2:00 I inquired how much longer until we would be seen. I was told 20 minutes. We were called 40 minutes later. We sat in the treatment room another 30 minutes. I asked the nurse how much longer as my mothers anxiety was escalating! I was told they had an emergency, but just 5 minutes. Twenty minutes later I asked again and said we were not waiting any longer. She said they didn't know she had to do surgery! I responded with, if I had been told this, we would have rescheduled! Obviously, the staff nor the doctor cared about our being inconvenienced. We left and will never return to see this doctor! My overall rating is 0
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5.0 of 5
September 1st, 2015
Diagnosed PFD in first visit. Not just a UTI.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Do not judge Dr. Smither by the staff surrounding her! Her nursing and office staff aren't courteous or helpful but Dr. Smither is fantastic. Dr. Smither diagnosed me with a muscle spasm akin to pelvic floor dysfunction on my first visit! I went to 12 other doctors before her who could not find any reason for my pelvic pain and kept diagnosing me with UTIs (even though there was no presence of infection in more than half of my urine cultures). She was so understanding and sweet to me. For the first time, I felt like my pelvic pain was not in my head. She finally helped me identify issues that were a mystery for so long. Because of her help and direction, I was able to go to another medical provider that identified vaginismus as one of the reasons for my pelvic pain. Go to her if you want answers to your problems. She will take the time to help you and not throw pills at the problem like other doctors. She truly cares and wants to help you find the reason for your pain or problem. I cannot recommend her enough!
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5.0 of 5
February 29th, 2012
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very caring doctor - spent a long time with me and informative. Had great results with bladder surgery. Front office personnel could use a little friendliness training but Dr. Smither was professional.
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1.0 of 5
February 21st, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She was very rude and unprofessional.
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