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Dr. Anne Fitzpatrick Is this you?
  • 5
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  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

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9 Ratings with 2 Comments

1.0 Rating

January 18th, 2017

GROSS mistake and lack of responsibility

I went in for an eye exam and they told me had I had a 2.5 astigmatism, was near sighted (1.75) and needed readers (2.75). (I had never worn glasses). Lens crafters was skeptical that I could go from no glasses to such a strong prescription. A week later, when my glasses were still blurry and they retested my eyes, the dr. said I only needed readers. Even the nurse was stunned and said she had never seen anything like it in 20 years. Lens crafters also said it was a complete debacle and they said they had never seen such a gross error by an eye doctor in years. They have refused to refund the cost of my glasses ($540), stating Lens Crafters should give me my money back. I am at a complete loss about any additional recourse--and think it is wrong for Lens Crafters to have to pay for glasses that the doctor prescribed unnecessarily.

Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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5.0 Rating

November 9th, 2015

Skill

Excellent physician - saved my mother's vision; monitors mine! Smart, kind, capable: the best!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 21st, 2016

1.0 Rating

May 18th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

October 10th, 2015

5.0 Rating

August 31st, 2015

1.0 Rating

August 20th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 8th, 2015

5.0 Rating

May 10th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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