Dr. Anthony Malench MD Patient Reviews

  • Family Medicine Maryville, IL

Overall Rating

4.2
  • 20 patient ratings
  • 7 comments

Last 12 months:

4.3 (+ 0.1)

7 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    25%
  • Neutral
    5%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    5%
  • Wait Time 11.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

3.0 of 5
February 28th, 2017
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Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office workers are uncourteous and downright rude. He used to be a good doctor and now just likes to push pills. When you call in expect to be on hold about 20minutes and hope you don't feel bad when your holding that long. He is not empathetic to how you feel, seems like he's just running through the motions. Presently looking for a different doctor. Good luck to the rest of you.
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2.0 of 5
September 9th, 2013
Hard to get an appointment
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor is just ok, not great and not terrible either. He just rushes it a bit; sometimes I feel he might as well stand at the doorway of the room with one foot in and one foot out as he talks to you since he always seems to be in a hurry to get out. Nurses and office staff are downright rude when you try to make an appointment or call with questions.
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5.0 of 5
September 23rd, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would recommend Dr. Malench to anyone. They are a wonderful wonderful office and have never had any issues with them (I have been going there for 28 years).
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4.0 of 5
July 23rd, 2011
Appointments?
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My biggest complaint is even trying to get an appointment. I called when I had a medical problem and the staff didn't even answer the phone. I called numerous times on different days and times and still could not get through. The staff was not nice on the phone. Looking to change doctors.
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4.0 of 5
January 17th, 2011
Dr. Malench Office Visits
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have used both of the Malench brothers for the past 7 years and have found them to be helpful and engaged, depending on the circumstances.For the flu, get a swab, get a script, get out. I don't need him to hold my hand for that.For other issues, like when I tore my Achilles, he was more insightful, spending time discussing treatments and exercises to recovery.The nurses and receptionist are always busy as are the doctors, but like a good restaurant, I like to go where the parking lot is full, it means that something good is going on inside.My son is turning 18 next month, his new primary care physician will be Dr. Malench. I like the doctors.
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1.0 of 5
April 2nd, 2010
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
nurses will diagnose you before the dr has even seen you. Office staff is generally uncaring and unsympathetic to your condition. A couple of times just plain rude. If you have a real health concern insist you get to speak with one of the doctors.
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4.0 of 5
August 11th, 2009
A good family Dr.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've seen Dr. Anthony Malench for many years and have always been happy with his care.
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