Overall Review

2.0
  • 16 patient ratings
  • 2 comments

Last 12 months:

1.8 (-0.2)

2 Patient Reviews

  • Highly Satisfied
    19%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    56%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
April 24th, 2015
Horrible experience as a patient in his medical office
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Patients are kept waiting for 2+ hours in his packed office. Once seen by Dr. Anthony S.C. Chen, I was subjected to painful routine office procedures that was not the norm when performed by other physicians elsewhere (e.g. digital rectal exam to check for prostate enlargement was very painful and his fingers was intentionally forceful). Was told that I needed to have many blood work done to look for cancer. Although the results came back "normal", still received threatening letters and phone calls to follow up because of "suspicious" results. Also, Dr. Chen and his staff insisted that all his patients sign Consent form to protect them against lawsuits. Dr. Chen's poor bedside manner plus intentionally painful office procedures is perhaps a way for him to make his patients feel like their health situation is in dire condition and to justify all the office procedures he subject patients to undergo. My experience with him was most disappointing and please DO NOT see this Urologist.
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1.0 of 5
March 21st, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wait time was around 2 hours even with appointment. Doctor performed many unnecessary office procedures for billing purposes.
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