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Ratings and Reviews

16 Ratings with 2 Comments

  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
    4
  • Bad
    9
  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
    4
  • Bad
    9

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
56 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 16 Ratings with 2 Comments

1.0 Rating

April 24th, 2015

Horrible experience as a patient in his medical office

Patients are kept waiting for 2+ hours in his packed office. Once seen by Dr. Anthony S.C. Chen, I was subjected to painful routine office procedures that was not the norm when performed by other physicians elsewhere (e.g. digital rectal exam to check for prostate enlargement was very painful and his fingers was intentionally forceful). Was told that I needed to have many blood work done to look for cancer. Although the results came back "normal", still received threatening letters and phone calls to follow up because of "suspicious" results. Also, Dr. Chen and his staff insisted that all his patients sign Consent form to protect them against lawsuits. Dr. Chen's poor bedside manner plus intentionally painful office procedures is perhaps a way for him to make his patients feel like their health situation is in dire condition and to justify all the office procedures he subject patients to undergo. My experience with him was most disappointing and please DO NOT see this Urologist.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 21st, 2015

Wait time was around 2 hours even with appointment. Doctor performed many unnecessary office procedures for billing purposes.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 21st, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

May 20th, 2016

5.0 Rating

February 21st, 2016

1.0 Rating

February 8th, 2016

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

January 14th, 2016

1.0 Rating

January 13th, 2016

2.0 Rating

July 5th, 2015

1.0 Rating

June 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 19th, 2015

1.0 Rating

May 1st, 2015

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