Dr. Arkady Massen MD Patient Reviews

Overall Review

4.3
  • 16 patient ratings
  • 7 comments

Last 12 months:

5.0 (+ 0.7)

7 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    13%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 23.3 minutes

Showing 1 - 7 reviews

5.0 of 5
July 31st, 2014
MR
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have known Dr Masson for over 10 years and my family is his patient. . His fund of knowledge, ethics and manner is superb. Very conscientious and responsible for patient's well being. For ever if I get any medical problems he will be the only one that I can trust.
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5.0 of 5
July 21st, 2013
Superb physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Massen is an excellent doctor. He has been my doctor for nearly a decade. I recommend him most highly. Doctor Massen's medical skill, knowledge, ability to accurately diagnose, far exceeds what I have experienced or would expect to experience from a physician. Doctor Massen always takes the time to listen to the patient, and clearly explain what is going on and what to expect health wise. He IS prompt, makes you feel very comfortable being his patient and has an excellent sense of humor. His breadth of experience is also outstanding. He is the best doctor I have ever had.
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1.0 of 5
October 2nd, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very slow unprofessional service
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5.0 of 5
May 31st, 2012
Family Medicine made friendly
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A truly friendly Family Doctor, Dr Massen personalizes healthcare - he engages in conversation, explains your situation and options in language you understand, not the usual medical jargon. He goes way beyond the regular call of duty in so many ways...- When you need a specialist, he won't just give you a referral, will try to find you the right doc both in terms of qualifications and personality. - He will actually pick up the phone and discuss your case with the specialist, and also acts like "Info central", reminding the specialist of circumstances they may have missed. - Insurance does not pay for your meds? Most doctors will just switch you to whatever is accepted by insurance: Dr Massen and his stuff will work on getting the proper meds authorized. - He is accessible electronically, responds to emails fast, often even on weekends. In fact a few times he skyped me inquiring about my Dad's condition.- Medication renewals all done by email, too.In short, he is absolutely the best family physician we've had for a long while.
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5.0 of 5
April 10th, 2012
Tanisha Jones
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great diagnosed and listener, and helpful staff.All my problems had been addressed promptly, I got dietary advice and all my concerns had been taken seriously.
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5.0 of 5
February 4th, 2011
jeremy
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
All my problems had been addressed promtly and all srips had been delivered to my pharmacy by e-mail.
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5.0 of 5
November 20th, 2010
Great Doc
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Willing to listen and help.Knowledgeble and meticulous.
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