- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Arthur Wardell?
September 19th, 2017OFFICE STAFF IS TERRIBLE
The front office staff of this doctors office has no clue what the are doing. After waiting over an hour I was told I needed to have a referral for my insurance, then my primary doctors staff said that I did not need a referral, but then after waiting two more hours they told me I did need a referral. After all this time of waiting, I was hoping to get a refund on my co-pay so I could go to a different orthopedic doctor, but convienently they had already closed out for the day and were not able to refund me. Then I was not able to reschedule another appointment for another three weeks. I have heard Dr. Wardell is a great doctor, but if his front office staff is any show of the ability in the office, I would feel safer going to a different orthopedic doctor. Very disappointed.
November 23rd, 2015Would of given him 5 stars
May 13th, 2015Patient &
Excellent physician! The front desk staff is always very helpful and caring. The nursing staff is very compassionate. My grandmother is almost 90 years old and loves Dr. Wardell. He has treated my grandmother and me for over (30) years. I know when I have an emergency, Dr. Wardell's office will work me in; even if I have to wait I don't mind. Most of my physicians make me wait weeks for an appointment even when I feel it is an emergency. I would highly recommend Dr. Wardell and his office.
September 27th, 2014Worth The Wait
Although it takes some time to be seen, it is well worth the wait. He takes the time to listen to what is going on and explains your treatment plan thoroughly with you and is very attentive to answer any questions you have. After going to many doctors who rushed me in and out, I'm glad to have someone who has finally taken the time to diagnose and treat my back pain instead of giving me a script and rushing me away.
February 7th, 2014
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