Dr. Arturo Garza-Gongora MD Patient Reviews

  • Family Medicine Laredo, TX

Overall Rating

4.2
  • 23 patient ratings
  • 6 comments

Last 12 months:

4.0 (-0.2)

23 Patient Reviews

  • Excellent
    65%
  • Great
    4%
  • Good
    17%
  • Poor
    4%
  • Bad
    9%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 46.4 minutes

Showing 1 - 12 reviews

5.0 of 5
January 17th, 2015
mrs
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The staff needs retiring. Most of the staff has an ill attitude.
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5.0 of 5
November 6th, 2012
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
the only thing i would ask for the office to change is the wait time for customers we work and have things to do and expect that if we have an apt at 11 we should be in at 11:15 the latest
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3.7 of 5
May 5th, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
waited more than 3 hours
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5.0 of 5
February 9th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
excellent physician and human being
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5.0 of 5
October 23rd, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Garza-Gongora and his Nurse Practioner and medical staff are excellent However, the woman that sets at the front window has been extremenly rude to me on more than once. She seems bitter and angry, lacks compassion and has no patience for the simplest of questions...She is either burned out or hormonal or both, but neither is an excuse for her haughty and even cruel power plays she make at the front desk.
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1.0 of 5
February 2nd, 2010
long visits
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was scheduled an appointment for 8:30 a.m., got there on time, and waited for a long time, then about 10:00 a.m. I saw trough the receptionist window the doctor arriving in the back door. Why do they make appointments early, I almost got fired from work, they wouldn't believe how long I took at the appt.
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4.0 of 5
December 1st, 2016
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1.0 of 5
March 15th, 2016

5.0 of 5
October 27th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 5th, 2015
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3.0 of 5
September 9th, 2015
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5.0 of 5
June 18th, 2015
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