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Dr. Arturo Garza-Gongora Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
46.4 min

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25 Ratings with 6 Comments

5.0 Rating

January 17th, 2015

mrs

The staff needs retiring. Most of the staff has an ill attitude.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

November 6th, 2012

the only thing i would ask for the office to change is the wait time for customers we work and have things to do and expect that if we have an apt at 11 we should be in at 11:15 the latest

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

May 5th, 2011

waited more than 3 hours

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 9th, 2011

excellent physician and human being

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 23rd, 2010

Dr. Garza-Gongora and his Nurse Practioner and medical staff are excellent However, the woman that sets at the front window has been extremenly rude to me on more than once. She seems bitter and angry, lacks compassion and has no patience for the simplest of questions...She is either burned out or hormonal or both, but neither is an excuse for her haughty and even cruel power plays she make at the front desk.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 2nd, 2010

long visits

I was scheduled an appointment for 8:30 a.m., got there on time, and waited for a long time, then about 10:00 a.m. I saw trough the receptionist window the doctor arriving in the back door. Why do they make appointments early, I almost got fired from work, they wouldn't believe how long I took at the appt.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 13th, 2017

5.0 Rating

September 13th, 2017

4.0 Rating

December 1st, 2016

1.0 Rating

March 15th, 2016

5.0 Rating

October 27th, 2015

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 5th, 2015

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