Dr. Arturo Palencia MD Patient Reviews

Overall Review

3.0
  • 22 patient ratings
  • 5 comments

Last 12 months:

3.7 (+ 0.7)

5 Patient Reviews

  • Highly Satisfied
    41%
  • Satisfied
    5%
  • Neutral
    9%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    36%
  • Wait Time 24.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

3.0 of 5
November 2nd, 2015
Good dr- office Hassles you like drug seeker. Go elsewhere if you can
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This Dr is good, but the office treats you like a drug addict/drug seeker so getting your rx requires playing their game of random drug screens, both before apts and at rx pick up- calling 5 days ahead and waiting until 10 am when the office opens at 8am before rx is released. I am a patient with CRPS type 2 stage 4. This is not something you can "fake" and I feel tortured playing these games to get my meds. There are a few gals at the front desk that are sweet but everyone I've dealt with in the back office are brash and unprofessional. The way they take your vitals in a large hallway calling out numbers has got to be a HIPPA violation! Dr P has been pretty good about offering me help and care. It's not because of him ;but the way the practice makes normal people feel like drug seekers that I will look for a new pain management group. I'm going to talk to my primary care dr about their policies because he offered to do my meds. I think it would be way simpler.
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1.0 of 5
July 31st, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Avoid this guy. During the procedure, kept making comments about things not going how he wanted. So after the procedure, I wanted to talk to him to ask what happened. He refused to talk to me. Saying he is a jerk, unprofessional, uncaring, completely forgot why he became a physician (people) would be an understatement. I can't urge you enough to find another physician to treat you.
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2.0 of 5
February 21st, 2013
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I think he is very arragant and very rude. His bed side manner is very very poor and the stuff is always rude . He may know what he is doing and is good at his profession but he is a JERK !!
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1.0 of 5
November 18th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Terrible bedside manner. Arrogant and demeaning.
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1.0 of 5
April 20th, 2010
VERY POOR SERVICE
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
NO ONE KNOWS WHAT IS GOING ON IN THAT OFFICE! THEY RUINED MY WORK COMP CASE!
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