Patient Reviews ? Write a Review
Dr. Arturo Quintanilla and his staff are professional, friendly and knowledgeable.
Dr Art & staff are GREAT!! Both very professional, caring & attentive. Girls in the office always make it an ease for me to schedule an appointment. I love that the office has a side for a well & a side for a sick patient. I'm very happy to remain in this practice.
I really enjoy Dr Q, his office and staff. He treats my children very well and my husband & I always feel welcome and comfortable... communication is great, we always fully understand what's going on and never feel uncomfortable asking questions. In my opinion the office staff does a wonderful never over scheduling, its great to not have to deal with an over crowded lobby or long wait times.
Today's date is 01/09/2016, If there were zero stars, that's the grade I would give this man! He was very rude with horrible bedside manners. No kind loving Dr. treats his patients with such disrespect! Arturo Quintanilla you are a piece of crap! You do not have my respect to call you Doctor! You are very fortunate I did not go in with my daughter with her baby's first appointment! I probably would of slapped you! This is her first child and she was looking forward to the whole experience, but instead you belittled her and sent her home in tears, feeling like a worthless mother. No one should ever go through this, the staff was not helpful at all either, but of course how could they? They would most likely get fired! I do not recommend this person to anyone. He obviously does not enjoy his line of work and most likely is just collecting insurance money. I hope this review get's read in time before any other mommies schedule to see this wanna be Doctor!
I find it very disturbing how some people use the internet as a public forum to display their baseness and vulgarity. It is unfortunate your relatives had a negative experience in our office, where my staff and I really do strive to provide the best possible quality service to our patients. Dr. Art and Staff.
Dr. Art and his staff is amazing. They are always so friendly and helpful to us. And Dr. Art made changes to his office that makes it even more welcoming and pleasing. Thank you Dr. Art for being such a great doctor.
Had a great experience. Dr. Quintanilla an his staff are very professional and warming. I highly recommend him.
Dr. Q is the best. Love how easy going and understanding he is with my needs. Especially when it comes to immunizations. Thank you Dr. Q for being such an awesome doctor. Love the staff always so easy and love how clean the office is.
I had a great experience with Dr. Quintanilla and his staff. They were all very kind and professional. Iam very happy i have him as my kids pediatrician.
On behalf of the staff at Rancho Mirage Pediatrics, I appreciate your kind comments . Dr. Art Quintanilla .
I've never had a bad experience with Dr. Quintanilla nor his staff. Both Dr. Quintanilla and his staff are very friendly, caring, and efficient. Dr has always answered any questions I've had as well put my mind at ease when I've had a concern or doubt about my child's health. As a mother with and autistic child I only want the best care for him and I've found that with Dr and his staff.
After reading your gracious comments, we at Rancho Mirage Pediatrics are privileged to earn such respect from you . Thank you . Dr. Art Quintanilla .
My children have been patient's of Dr. Quintanilla for over 7 years, I have always trusted his medical opinion my son has Asthma and Dr. Quintanilla has always been proactive and I love the results ! His staff is friendly and efficient, never had problems making an appointment. I have never hesitated in recommending Dr. Quintanilla to any of my friends; he is a skilled doctor !
Once again , the staff at Rancho Mirage Pediatrics feel very honored and privileged to read such encouraging words of support to all our efforts . Thank you so much Mrs. Patmore . Dr. Art Quintanilla .
I have taken my 3 kids to Dr Quintanilla since day 1. He has proven to be an excellent diagnostician, very knowledgable. I am always able to get an appointment the same day when one of the kids is sick. When my newborn was in the NICU, I called the office to inform the doctor of our baby's condition, and Dr Quintanilla came over to the hospital NICU to check on the baby for us. It was comforting to have our family doctor reassure me our baby was doing well at such a terrifying time in our lives. That baby is now a thriving toddler! Tina, the office manager, is also very knowledgable and she keeps the office running as effectively as it is. Thank you Dr Q & Tina!!
We at Rancho Mirage Pediatrics are so grateful to read the incredible words of support and encouragement in your wonderful review. We will always do our best for you and the rest of our patients. Thank you . Dr. Art Quintanilla .
Went to see DR for the first time and he and the staff were great. Very friendly. Very fast and went and beyond to make sure everything was perfect. Best experience I've had at a DR office
We are so glad to find out that we have proven ourselves at Rancho Mirage Pediatrics so efficient and professional to satisfy all your expectations. Thank you so much. Dr. Art Quintanilla.
I disagree with the negative reviews and I agree very much with the positive reviews I have read. I have been taking my children to Dr. Art Quintanilla for over 7 years and I have never been disappointed. Dr. Art always takes the time to address my medical concerns and he is always accurate in his medical judgment; his office staff is very polite and efficient; his office is always clean, neat and it is in a great location. I recommend Dr. Art to anyone, anytime !!
No words can describe our deep gratitude to your gracious and kind words in your review. We look forward at Rancho Mirage Pediatrics to continue serving you and all our patients with competent and compassionate medical care . Thank you so much Mr. Maza . Dr. Art Quintanilla .
Good dr. But very uptight vibe from him..
I thank you for your honest assessment; but we want to earn 5 stars from you; please keep in mind that I run Rancho Mirage Pediatrics, a 2,500 strong active patient private practice and I remain committed to always providing competent and compassionate medical care. Please feel free to reach out to us at Rancho Mirage Pediatrics at (760) 770-0000 to help out in any way we can.
My son was told to take his shirt off. That's appropriate, but with an hour wait in a very cold office (and he is, after all, SICK...that's why he's there), he wanted to leave his shirt on until the doctor came in. When the doctor finally came (without a word about being late), he scolded my sick 8 year-old son for having his shirt on, and then again for taking it off too slowly. It wasn't a little scolding: it's the most upset I've ever seen my (rather resilient) son. I'm not sure pediatrics is the right job for this man; maybe a New York City taxi driver.
It is unfortunate that we could not provide you with the quality care you deserve as we do to the rest of our 2,500 strong active patient practice; we have been providing the Coachella Valley with quality and compassionate medical care for over 15 years, and we want to keep doing so by making every patient feel welcome, safe and cared for, because that is something we take very seriously ; feel free to reach out to us at (760) 770-0000 at your earliest convenience. We want to make it right for you.
Horrible bedside manner. Rude and impatient, my children will no longer be under his care and I do not recommend him to anyone.
it is unfortunate that we could not provide you with the quality care you deserve as we do to the rest of our 2,500 strong active patient practice; nonetheless, I cannot help but notice your remarks about my "terrible bedside manners" without making any mention about the medical outcome of your child; and, although it is possible that my attitude may not have satisfied your expectations, it is always my goal first and foremost to provide the best possible medical care to reach the best possible medical outcome.
I have 2 sons that I have brought to see this doctor and I regret ever returning for a second visit. Every time I have dealt with this Dr and his staff I have been so frustrated with the rudeness and incompetence. We had to wait over an hour for the Dr to even come into the exam room. He was in there all of 2 min and was rude to myself and my kids. Get a grip dude...you are a pediatrician, if you can't handle toddlers and get snippy with them because they are curious and try to take stuff out of your pocket and cry when you are listening to their lungs, then you are in the wrong profession. I don't even know where to begin with his incompetent staff. They can't even keep 2 kids straight and documented stuff in my 3 year old's chart that was supposed to be in my 1 year old's chart. They called me on the morning of an appointment to reschedule because they didn't have the shot my son needed. Really? You don't pull charts ahead of time to make sure you are supplied? I called back to reschedule and they couldn't do it because the one person in their office that is capable of making appointments wasn't in. So I asked what shot he needed so I could take him somewhere else and they have misplaced his chart. I checked his immunization card to see if I could figure it out for myself and they haven't even written in the last 2 rounds of shots he was given! Of course, I should have checked before I left, but after sitting around for 2 hours with 2 toddlers in a tiny room, I just wanted to leave as soon as possible. So then, I go in to get a copy of their records to take to their new pediatrician and they want $35 per chart....just ridiculous! Please do not take your kids here, you will be avoiding a headache!
I regret to know that you had a poor experience in my office and that we could not provide you with the quality care you deserve as we do to the rest of our 2,500 strong active patient practice; we have been providing the Coachella Valley with quality and compassionate medical care for over 15 years, and we want to keep doing so by making every patient feel welcome, safe and cared for, because that is something we take very seriously ; feel free to reach out to us at (760) 770-0000 at your earliest convenience. We want to make it right for you.
He is so Rude, and his staff is the same he thinks parents opinions are not important!!! Thank God I found a truly pediatrician to trust the most important person in my life.
Do not take your baby to this doctor! He was very aggressive with my baby. I've never felt so violated and uncomfortable.
This Doctor has a bad attitude and he is rude. Beware if your hispanic and you are on medical. He is the worst Doctor I have ever encounterd.
Does not listen to patients. Worst dr. in the valley.
All I have to say about this pediatrician is that I do not trust him and he is rude!!! He told me not to waste his time simply when I asked to see his badge at the hospital. I was just briefed the previous night to ask to see the badge to anybody who didn't have a badge on their uniform.I would have not asked if his badge was properly displayed, instead of putting it in his pocket.How can he can mad to a patient for being cautious. He is just RUDE!
Yes, Dr. Quintanilla is an excellent diagnostician, and follows up rigorously to make sure everything is alright. Unfortunately with him, it is strictly business and nothing else. My child dreads going to see him because he is insensitive, abrupt, and once yelled at my child for not holding still enough. The staff is delightful - too bad they don't rub off on the doc. My impression? The attitude is, "I'm busy, so I don't have to take the extra time to put your child at ease. I'm good at what I do, and if you're not happy you can leave - there are six other people waiting to take your place."
My overall experiences were all great. Dr Quintanilla has been providing medical care for my son since my sons birth. My son was diagnosed with asthma and saw the doctor on a regular basisdue to complications. The Dr' treatment including providing precisse care and illeminating potential causes. He does not like to make assumptions and schedules tests and medications as treatment. If my son "who was a regular" in the office weekly during his first 3 to 4 years may not be here had he not received the best quality care from Dr Quintanilla. We will always be greatful that there are still doctors as he that like to find the cause, prevent more comlications and create a treatment plan that's best for the child.
I have known Dr Quintanilla since he came into my hospital room to see my newborn daughter (That was six years ago) I have been with him since then and would not go anywhere else. He has answered all my questions, he has explained to me in detail all of my concerns and he has given me great medical advise. The staff is compassionate and caring. I love him and his office. Thanks Dr Quintanilla!!!
Nunca he conocido un Dr. tan profesional, etico y bastante intuitivo como aplicador del metodo cientifico, que no deja cabo suelto aunque las probabilidades sean pocas.Un Dr. que por ser tan cientifico y amante de su profesin no tuvo comprensin en El Salvador y fue envidiado por otros galenos que lo miraban como competencia y amenaza.Bravo Arturo.........un abarzo desde el Salvador.Salvo a mi hija de 3 das de nacida de un cuadro difcil de septisemia.Desde que se fue no he podido encontrar la seguridad de un buen pediatra, se le ha extraado.
I HAVE A DAUGHTER THAT IS 13MNTHS. DR QUINTANILLA HAS BEEN SEEIN HER EVER SINCE SHE WAS BORN. DR QUINTANILLA IS A VERY GOOD PEDIATRICIAN AND MAKES VERY GOOD DIAGNOSI'S ON MY DAUGHTER. THE STAFF IS VERY KIND AND HELPS YOU IN EVERY WAY NEEDED. WHEN MY CHILD IS SICK I CAN CALL DR ART'S OFFICE AND GET A PERSCRIPTION BY JUST TELLING MY DAUGHTER'S SYMPTOMS THEN I WILL FOLLOW UP IN THE OFFICE TO SEE IF SHE'S BETER.
Terrible bedside manner.Extremely insensitive to a child.Very rude to a parent.
We had a horrible experience with this doctor in his Rancho Mirage Office. His staff was rude to us. He does not seems to care for his patients. It is all business to get you copays and bill the insurance companies. Do not lose your time with this fella, not a good human being, or a doctor. Keep on looking for a better individual or better doctors office