23 years of experience
Video profile
Accepting new patients
Maxey Park
Medical Office Building
4102 24th St
Ste 103
Lubbock, TX 79410
Locations and availability (2)

Patient Reviews ?

Overall Rating:
  • Currently 1 of 4 stars
Total Ratings


Total Reviews


4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 1 of 4 stars
  • Currently 1 of 4 stars
Courteous Staff:
  • Currently 1 of 4 stars
Accurate Diagnosis:
  • Currently 1 of 4 stars
Bedside Manner:
  • Currently 1 of 4 stars
Spends Time with Me:
  • Currently 1 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
  • Currently 1 of 4 stars
 |  Disturbing  |  show details
Jun 4th, 2014

This doctor recently took the place of Dr. Allen Su at Highland Medical in Arlington, TX. I have never experienced such unprofessional behavior by a doctor. She dresses in jeans and T-shirts. She acts very "put off" by patients when questions are asked seemingly being inconvenienced. To replace an excellent doctor with a careless and clueless doctor seems cruel. The staff at Arlington Highlands Group are inexperienced Medical Assistants with minimal training. I have witnessed on multiple occasions a very disrespectful and childish demeanor towards patients and their families, like ridiculing and talking about patients when they leave, The "nurses" ignore any coordination of care requests, pharmacy orders, and are 'in your face' aggressive. I am not sure why there is no supervision over these girls. They have been able to say and do things the way they want and have a very "it's not my problem" attitude which has directly impacted my families health and is neglectful. Give it a try, call their office and see how long it takes for anyone to pick up the phone. There are no options, just music until someone picks up. Which could be 30 minutes.