Had my first appt today at 1:15 pm with Dr Joshi. Arrived at 1:00 pm and was told that the Dr had a personal issue with child. This is nothing out of the norm and things happen. The issue I have is the front desk person was reading a book. The waiting room was empty. They did not attempt to contact me to let me know the Dr had to leave. It is difficult scheduling around a dr appt, taking a 1/2 day off. The service of the front desk/nurse is as important and the doctor themself. Unfortunately, I will not reschedule and will find another primary care. For anyone that is familar with States Bridge rd, I would recommend taking a look at the location and stand alone bldg. It was a little surprising.