Astrid Gutsmann, DO, PHD

I have been very pleased with my experience as a patient of Dr. Gutsman. She has helped me deal with post-menopausal issues - especially hot flashes - by prescribing bio-identical hormone replacements. They've worked great - any issues I was having are completely dealt with. She also impresses me in other ways: sets a great example in diet & exercise, very friendly and personable, as well as very genuine in her comments and advice. The one area that is frustrating is the unnecessarily long wait times for appointments. This could be a symptom of the positive things I mentioned - if she's taking time with me, maybe she's also taking time with other patients. If there was a way to fix this problem, I would be 100% satisfied.

Front office staff is horrible and not very friendly and the wait time is ridiculous to see the doctor. We have been to 4 different office visits in the last 7 months and on all occasions we had to wait almost an hour to been seen.

Like: Doctor is good. Explains everything and all Dislike: -Wait time at the reception -Have to wait long time to get an appointment

Be prepared to wait and be annoyed. We always have to wait about 1 hour or longer despite having an appointment. In addition, I tried to start the weight loss program but decided after the blood work and EKG that I wanted to go elsewhere because their scheduling is awful with 2 week delays due to understaffing. They wouldn't provide a partial refund for services not rendered. Charged me $375 for bloodwork and EKG that a different office only charges $70 for. They have been without a PA for 6 months. This doctor is too cheap to hire enough staff to keep appointment schedules and times running smoothly and NEVER refunds for anything. Find a better doctor who cares about the quality of care rather than just the money they can save.

NOT SURE I WILL RETURN

Most of the time, the PA look at the patient. The Doctor hardly look at the patient.

The Dr. is generally just ok (for being a clinic of course)... HER MANAGER is horrible, not very smart, seems to be uneducated and or has no managerial experience, extremely frumpy looking, and is just not professional when she is explaining a financial issue. Mngr is like a puppet!!! Oh and the mngr does not portray a good image for an office that promotes weight loss !!Staff was all new everytime I went (only went 3 times). No privacy, I heard the Dr. talking about a patients issue while sitting in the centrally located area, a nurse giving bad results over the phone to a patient and the front person arguing with a patient over a balance...all while waiting in line to pay my copay. Not to mention the office always claims to have their system down, Internet, fax machine etc. all 3 times I was seen there. Over all just not a good environment !!! Won't be going back to that place.

Dr. Gutsmann spent a great deal of time going over my medical issues. It was very refreshing considering other doctors I have seen spent less than five minutes with me.

Can't understand her and why she pushes her weight loss program---waste of my time..do not appreciate being "sold" her stuff every time I go there...