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Dr. Au Phan Is this you?

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7 Ratings • 4 Comments

4.6
  • 5
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  • 2
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

EXCELLENT EMPATHY and DIAGNOSTICIAN

Posted on November 8th, 2010

Very caring and calming and able to diagnose and treat the medical condition with confidence and expertise

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Used to be good

Posted on August 24th, 2010

Dr. Phan used to be very caring and attentive. But the last couple of years, he is always in a kind of rush. Only once in the last two years that he had taken time.

Easy Appointment
Promptness
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The kind of person you're glad became a doctor

Posted on May 3rd, 2010

Medicine is an art & a science. Dr. Phan has the medical knowledge & the intuition. I think he's the best all-around doctor we've ever seen. He's done everything for us from diagnosed our infant's allergy to cold medicine to removing metal splinters from my husband's eye. He's seen my whole family & never made an incorrect diagnosis (he's the only doc we know with such a perfect record). He's the kind of person who you're glad went through medical school because he's gifted with a special kind of genius that most doctors don't even realize they're missing. We hope to God he never moves away from here. His office sometimes has long waits but that's because everyone around here knows how skilled he is! We would wait hours for him rather than get an incorrect diagnosis from someone else.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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great doctor

Posted on February 4th, 2008

I typically have a busy schedule and going to see Dr. Phan at the Urgent Care center is easy because I don't have to make an appointment. Although I have to pay more to see him, he is very knowledgable and cares about all of his patients. I always recieve a follow-up call from either Dr. Phan or one of his assistants a few days after my visit. He worked in the ER at St. Peters for several years so he knows the difference between an emergency and what is not. Wait time is usually very short and the office is very modern/clean.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on May 8th, 2015

Five Stars

Posted on July 27th, 2014

Four Stars

Posted on June 13th, 2014

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