Overall Review

3.6
  • 19 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.4)

5 Patient Reviews

  • Highly Satisfied
    42%
  • Satisfied
    21%
  • Neutral
    5%
  • Dissatisfied
    16%
  • Highly Dissatisfied
    16%
  • Wait Time 49.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

4.0 of 5
November 19th, 2015
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Amazing surgeon and human being. Have seen her with my son for 13 years and she is really AMAZING!
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3.0 of 5
October 4th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wonderful surgeon!!!!
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1.0 of 5
September 25th, 2015
Do not go with her advise!
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor risked having my eight year old son with ROP who was able to see, loose all of his sight completely to perform a procedure that was TOTALLY unnecessary. She had us go back time, surgery after surgery with no successful outcome. I regret deeply going to bascom Palmer TO GET AN ANNUAL EYE REPORT. It was the worst nightmare of my life. I thought I was the only one, seems others have had the same experience . I felt so vulnerable waiting all day in waiting room just to see her. And not having anything to eat all day long with a child with detach retina in a lobby. This hospital has NO compassion for the patient and family members. Horrible horrible experience!
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1.0 of 5
February 16th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
one word...Incompetent!
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5.0 of 5
September 16th, 2009
A Rare Find Compassion and Expertise
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Berrocal, by far, is the most compassionate and caring doctor I have ever met. My child has FEVR and she has seen him for over 5 years. She never hesitates to contact us and follow-up at any time of the day. Her assistants are friendly and professional. The only drawback is since she is so good at what she does, she is very popular consequently there is often a long wait to see her.She has a unique combination of exceptional skills, medical and personal.
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3.0 of 5