Dr. Barbara Clayton MD Patient Reviews

Overall Review

3.8
  • 11 patient ratings
  • 5 reviews

Last 12 months:

5.0 (+ 1.2)

5 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    9%
  • Neutral
    18%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    18%
  • Wait Time 15.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

3.0 of 5
July 28th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Sometimes I feel rushed, feeling anxiety, so that I forget the questions I was going to ask. Sometimes it feels like Dr. Clayton doesn't do a thorough enough exam. I would seek another doctor, but want to stay with the practice because I like the other services provided.
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1.0 of 5
June 5th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent, competent physician. Terrible business practices. Herding cattle. Phone system is horrible, however they will inundate you with how "important" you are to them as you wither on the phone. Very unfortunate.
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5.0 of 5
April 13th, 2013
Attentive
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Clayton scores well in the areas that I consider important.... my health care. ( In reference to the staff: in her previous location the staff was impatient and unfriendly. However, this situation has greatly improved with the new office staff in her current location.) Dr. Clayton will leave no stone unturned to achieve a correct diagnosis. In spite of the size of her practice, Dr. Clayton appears relaxed and seems genuinely interested in her patient's concerns. She engages in dialogue without being patronizing. She encourages a partnership approach to one's health and there is a sense of accountability once she makes a recommendation . I have been pleasantly surprised on two separate occasions by a personal phone call from Dr. Clayton (one on a weekend), once as a follow up and once to ease a concern. She also sends patients a follow up letter to annual physicals thanking the patient for coming in. I realize that this is nothing more than a general policy of the office, but it is a nice gesture.
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4.0 of 5
September 7th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office staff can be abrupt
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5.0 of 5
May 24th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very thorough and caring.
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