Dr. Barbara Courtney MD Patient Reviews

Overall Review

4.6
  • 12 patient ratings
  • 6 comments

6 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    0%
  • Wait Time 14 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
March 12th, 2014
Rude office staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr.Courtney is a wonderful, compassionate, caring and attentive doctor. She always explains things in detail to me, encourages questions and I never feel rushed. She is everything one could want in a doctor. I trust her completely with my health care. However, her office staff are a disgrace. I'm not sure she realizes how poorly they reflect on her. All of them right on down the line are included from the receptionists, tech and office manager. Not one of them know the meaning of being friendly and courteous. It doesn't take a lot to treat another person as a human being and with respect. No one has the time to help you-all they are good at is transferring your call into the never ending loop of voicemail boxes they have set up. They are useless if you have a real problem. The biggest offender is Katherine. She has no regard for anyone beside herself. Condescending and hurtful are a few choice words that come to mind. I am a patient at this office and I dread calling and hearing her voice, knowing that anything I say or ask will turn into an argument with her. Please don't call the office if your having a problem that requires speaking with the doctor sooner then later--this office isn't for you :( Some changes need to be made asap. Very sad that I have to write a review like this.
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5.0 of 5
February 14th, 2012
Great Diagnostician
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very pleasant beside manner. Listens attentively and prescribes meds only if warranted. I found her to be very knowledgeable in all areas of medicine, not just geriatrics which is her specialty. Never feel rushed. I recommend her highly.
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5.0 of 5
June 24th, 2010
patient and thorough
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing this doc on and off for years (whenever my health plan allowed) because she's terrific. Patient and caring but also a good diagnostician and extremely thorough.
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5.0 of 5
April 27th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very knowledgeable and every referral was excellent. I trust Dr. Courtney with the fullest of confidence with my health care.
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5.0 of 5
November 5th, 2009
An Outstanding Doctor and Person
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Courtney is everything one wants in a Doctor....
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5.0 of 5
June 16th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Courtney is very professional yet caring and attentive. I never feel rushed, and she explains everything, encourages questions. She is not a pill pusher, which i find refreshing.
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