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Dr. Barbara Courtney Is this you?

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13 Ratings • 6 Comments

4.4
  • 9
  • 2
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
14 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

Rude office staff

Posted on March 12th, 2014

Dr.Courtney is a wonderful, compassionate, caring and attentive doctor. She always explains things in detail to me, encourages questions and I never feel rushed. She is everything one could want in a doctor. I trust her completely with my health care. However, her office staff are a disgrace. I'm not sure she realizes how poorly they reflect on her. All of them right on down the line are included from the receptionists, tech and office manager. Not one of them know the meaning of being friendly and courteous. It doesn't take a lot to treat another person as a human being and with respect. No one has the time to help you-all they are good at is transferring your call into the never ending loop of voicemail boxes they have set up. They are useless if you have a real problem. The biggest offender is Katherine. She has no regard for anyone beside herself. Condescending and hurtful are a few choice words that come to mind. I am a patient at this office and I dread calling and hearing her voice, knowing that anything I say or ask will turn into an argument with her. Please don't call the office if your having a problem that requires speaking with the doctor sooner then later--this office isn't for you :( Some changes need to be made asap. Very sad that I have to write a review like this.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great Diagnostician

Posted on February 14th, 2012

Very pleasant beside manner. Listens attentively and prescribes meds only if warranted. I found her to be very knowledgeable in all areas of medicine, not just geriatrics which is her specialty. Never feel rushed. I recommend her highly.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
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patient and thorough

Posted on June 24th, 2010

I have been seeing this doc on and off for years (whenever my health plan allowed) because she's terrific. Patient and caring but also a good diagnostician and extremely thorough.

Wait time
15.0 minutes
Easy Appointment
Promptness
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Five Stars

Posted on April 27th, 2010

very knowledgeable and every referral was excellent. I trust Dr. Courtney with the fullest of confidence with my health care.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Appropriate Follow-up
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An Outstanding Doctor and Person

Posted on November 5th, 2009

Dr. Courtney is everything one wants in a Doctor....

Wait time
20.0 minutes
Easy Appointment
Promptness
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Five Stars

Posted on June 17th, 2009

Dr Courtney is very professional yet caring and attentive. I never feel rushed, and she explains everything, encourages questions. She is not a pill pusher, which i find refreshing.

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Two Stars

Posted on October 6th, 2017

Two Stars

Posted on October 15th, 2015

Five Stars

Posted on August 18th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on June 16th, 2015

Four Stars

Posted on May 11th, 2015

Five Stars

Posted on March 10th, 2015

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